Solving the problem of medical human resources moving from "public" to "private" - Part 3: The gap left behind

For over 10 years, Nghi Loc General Hospital has reluctantly become a "human resource source" for a number of non-public hospitals in the province and the region. Since 2012, the hospital has "lost" 8 doctors with specialist level 1 qualifications and at least 10 years of experience. Since the beginning of 2021, 3 doctors considered the hospital's pillars have resigned and transferred to work at private hospitals.

Y bác sĩ thường chọn môi trường công lập vì môi trường làm việc có thể giúp họ nâng cao tay nghề. Ảnh: Thành Chung
Doctors often choose public work because the working environment can help them improve their skills. Photo: Thanh Chung

Dr. Nguyen Huy Phuc – Director of Nghi Loc General Hospital, said that the unit became a “victim” of brain drain starting in 2012 – the time when a private hospital in the area expanded its operations. This private hospital “secretly” contacted each doctor privately, including Mr. Phuc himself (who was the Deputy Director of the Hospital at that time). Before that, another private hospital also contacted and invited 5 doctors from Nghi Loc General Hospital.

3 “pillar” doctors that Nghi Loc General Hospital has been “attracted” to leave in the past year, including 1 Head of Pediatrics, 1 Deputy Head of Obstetrics and 1 Deputy Head of Cardiology… In addition, there is another doctor who asked for a temporary leave of absence to take the exam for a specialist level 1 at a hospital in the South, but has now returned to work as usual. 1 nursing bachelor asked for leave of absence to reunite with his family.

The income before moving to a non-public unit was 17.8 million VND/month for the Deputy Head of Obstetrics, 16 million VND/month for the Head of Pediatrics, and 14.5 million VND/month for the Deputy Head of Cardiology. When moving to a non-public unit, these doctors are receiving attractive salaries 1.5 - 2 times higher than their previous units.

Y bác sĩ thường chọn môi trường công lập vì môi trường làm việc có thể giúp họ nâng cao tay nghề. Ảnh: Thành Chung
Doctors often choose public work because the working environment can help them improve their skills. Photo: Thanh Chung

Doctor Phuc said that in recent times, Nghi Loc General Hospital has made many efforts to increase the income of medical staff. Even during the Covid-19 pandemic, the hospital also ensured that doctors had an additional allowance of 2-5 million VND/month, in addition to their general salary. However, these efforts still could not meet the doctors' wishes.

“When they first start working, all doctors cannot work immediately, but need to be trained and nurtured by the hospital from the initial specialty, specialty 1, and if you are capable, continue to train in specialty 2. As a unit that implements financial autonomy, the funding for training and nurturing doctors is not provided by the State but is the money the unit makes and saves,” Dr. Phuc said about the gaps left after good doctors leave.

With the 3 doctors who have just left, before going to study for a specialty, Nghi Loc General Hospital asked them to commit to working at the unit for at least 10 years after finishing their studies. If they violated the commitment, they would be reimbursed according to regulations. The hospital also spent nearly 1.1 billion VND in tuition fees for them; during their studies, they still paid their salaries; and arranged for someone to replace the students. After they returned from school, they received 40 million VND in government support to attract them... However, sadly, after only 3 years of working, the 3 doctors violated their commitment and left.

“Health care workers and civil servants themselves always love their jobs and agencies and want to contribute to the public sector. However, the vast majority are forced to leave due to their family’s economic circumstances. In non-public facilities, they pay only 10 million VND more, but that 10 million VND has already solved many expenses… Even though we have to leave, deep down we still want to stay,” said Dr. NHD to us. Dr. D. moved from a public hospital to a private hospital in 2021.

Áp lực công việc, cuộc sống luôn đè nặng cán bộ, viên chức y tế. Ảnh: Đức Anh
Work and life pressures always weigh heavily on medical staff. Photo: Duc Anh

Doctor D. believes that, to be fair, in the process of training and improving skills, medical staff and civil servants themselves also have to spend a lot of money. For example, in the process of writing a thesis, the student himself has to spend certain costs such as costs for collecting specimens, paying for patients who agree to research and re-examination, travel, etc. In Nghe An province, there are also policies and regulations to attract high-quality human resources, but these policies and regulations are only for encouragement and cannot compensate for the costs that individuals spend on studying.

Having also experienced the same reality as Dr. D., another doctor said that when switching to work in a non-public environment, the doctor himself also faces other "pressures" from the business owner - that is, the number of people examined and treated, the ability to attract patients. The initial salary is high but does not guarantee that it will increase or remain stable later. This salary also depends on whether or not the target is met. Non-public facilities do not recruit people to sit around but to "lay golden eggs". So, please do not blame many people for leaving - they are having to think short-term, having to take risks when having to give up a stable, long-term job in a public facility.

Xưa nay, cơ sở y tế công lập thu hút được bác sĩ là bởi môi trường làm việc, giúp họ có thể nâng cao tay nghề. Ảnh: Thành Chung
In the past, public health facilities attracted doctors because of the working environment, which helped them improve their skills. Photo: Thanh Chung

Similarly, Dr. HH said that the current working environment in public facilities does not really meet the requirements of officials and civil servants. The public environment has a lot of pressure but has not been properly encouraged and evaluated by patients, society and even management levels. That leads to the mentality that they are not being evaluated fairly and objectively. Meanwhile, working in private hospitals, they feel comfortable and secure because their abilities are properly evaluated. In addition, to improve the quality of examination, diagnosis and treatment, it is necessary to have enough medicine and medical supplies, only then will doctors be able to contribute and use their experience to serve patients. However, in public hospitals, there is still a lack of medicine, medical supplies and medical equipment, while in private hospitals, there is a ready supply of medicine, medical supplies and medical equipment... Many times, public doctors have been misunderstood because they prescribe drugs purchased from outside for patients.

As mentioned, the resignation of health workers and civil servants to non-public health facilities leaves a gap in public health care with significant consequences. First of all, it must be affirmed that the resignations are all trained and experienced. Therefore, this has directly affected the development of technical expertise and operations at public health facilities; affecting the development and quality of the grassroots health network in general. After health workers and civil servants resign or transfer jobs, public health facilities will have to spend many more years to train a new generation of skilled and professionally qualified cadres.

Cơ sở y tế công lập mất nhân lực tốt thì quyền lợi của bệnh nhân nghèo bị ảnh hưởng nhiều nhất. Ảnh: Thành Cường.
When public health facilities lose good human resources, the rights of poor patients are most affected. Photo: Thanh Cuong.

Dr. Nguyen Hong Truong - Director of Vinh City General Hospital said that, clearly, public health facilities are suffering losses. But the biggest disadvantage when this happens is the patients, especially the poor patients. "Patients with good economic conditions have many options for medical examination, treatment and health care. As for poor patients, they have always tended to choose public facilities for examination and treatment, because they cannot afford the costs at non-public facilities. When public health facilities lose good human resources, the rights of poor patients are most affected," said Mr. Truong.