Be careful with online shopping!

(Baonghean)- Online business is becoming more and more popular, bringing many benefits to businesses, especially those who are just starting out, because of the low cost of not having to rent a store, hire sales staff, etc. With the strong development of the Internet, customers can shop freely just by sitting at home with a mouse "click".

A Facebook online sales.

Popular websites used for shopping and business today are Facebook (FB), Zalo, Lazada, 1.2.3 shopping, sieumua.com... Vo Mai Huong is the owner of Gumiho shop (located in Vinh), quite successful with eyeglasses and fashion clothes, said that the average revenue of the shop is about 20-30 million VND/day. With the form of introducing products via Facebook, after transferring money to the account, customers in remote areas can receive the goods within 3-4 days or a week depending on the location. It can be said that this is one of the first shop owners in Vinh to apply the form of introducing products online, selling both online and in the shop.

Also choosing a similar business model, Ms. Nga, owner of Baka shop located on Herman street, Vinh, said that since applying the product introduction method via FB, the shop has continuously received orders without any advertising costs. Revenue is not as high as the owner of Gumiho shop, but with a small capital, Ms. Nga said that after deducting expenses, she earns 5-7 million VND per month. Choosing this model is suitable for her, because the initial investment capital is low, and the product is introduced to consumers the fastest. Choosing Zalo for business is also used by many young people. Huong Duong, an economics graduate, said: "I graduated and have not found a job yet, so I took advantage of this time to sell products online via Zalo and I receive "shipment" of goods to customers' homes in the inner city, on average I sell 8-9 products per day, with a monthly income of about 3-4 million VND".

Lan - a student at Vinh University said: I often go to FB to look at clothes and choose some products I like, then surf other pages to compare prices, then go to the place to try them on, it saves time and with a limited budget I have bought many beautiful products with relatively good quality. Learning more from customers who like to surf the web to buy things, I met Ms. Vinh, an office worker, she said, once she ordered online but the product was not beautiful and the color quality was quite poor. Through the introduction of friends, she chose reputable FB pages to buy things and now she only buys familiar, reputable products, because she is afraid of strange FBs, especially cosmetics and food she does not dare to order online because she is afraid of the quality.

Online shopping has many advantages, but consumers also need to be careful because sometimes the product is not as advertised in the picture. Ms. Do Kim Ngan, a customer who is addicted to surfing the web, said that once she saw a set of bedding, sheets, pillows and mattresses online with beautiful colors, she immediately ordered a set and thought she had a beautiful product, the price was also reasonable, but when she received the product, she could not help but feel heartbroken because the product set she received and the product set online were "worlds apart". She took a photo of the product she bought and next to it was the product advertised online to warn everyone, along with the link to order the product... Or the case of Ms. Nguyen Thi Hoa (Truong Thi ward, Vinh), saw her friends introduce the Lazada website, she had her phone with her to surf around. Seeing a beautiful stainless steel pot set, cheaper than in the supermarket, without hesitation, she ordered it right away. After waiting anxiously for 3 days, she finally received the product but was surprised when the product she received was a tiny pot set like it was used to cook for a baby. When she checked online, she saw that the product photo was big but because she did not pay attention to the size, she did not expect it to be so small.

This shows that customers need to pay attention when buying products online to carefully check the product size, check the goods immediately upon receiving the goods and keep the full invoice because they can return or exchange the goods. Online shopping is convenient, but not all websites and the information provided by the seller are accurate, so it is necessary to choose reputable websites and not deposit money into the account first, but only accept websites that receive the goods before paying because the goods can be returned or exchanged if the quality of the product is not guaranteed.

We know that although there are regulations on product quality inspection, it is very difficult for the authorities to inspect because customers often do not respond to the authorities but only return, exchange or accept the goods. At the same time, because the images and quality of products on the internet are always well presented and almost no inconsistencies are detected, it is difficult for the authorities to control the information. Regarding tax collection, when asking some "online" store owners, they all said that the business license tax must have a business location, but their business location is the website so they do not have to pay and so far no tax authority has visited or asked them about tax collection issues such as income tax and other taxes... Therefore, online store owners are still free to do business without paying taxes. This inadequacy has created unfair competition with other types of businesses.

Online business is no longer a new form, but not everyone can choose it and succeed because whether online or in stores, reputation and quality are still the top factors for customers to choose. Therefore, when choosing this form, business people need to put reputation and quality first and must determine that this is a long-term and effective form of business, both generating income and creating jobs, especially during times when finding a job is very difficult. In addition, consumers must also be very careful when choosing online shopping to be able to choose satisfactory products at reasonable prices.

Golden Eagle