Minister Dinh La Thang imposes "4 requests" and "4 always" on the railway industry

• May 10, 2014 15:16

"4 xin" includes hello, thank you, sorry, permission and "4 always" means always smile, always be gentle, always understand, always help.

According to Vietnam Railway Corporation (VNR), due to the high demand for freight transport since April 1, especially in the Northern routes, VNR has focused on directing the entire industry to improve transport capacity and quality of railway transport to meet transport demand. The capacity for transporting and loading and unloading goods in April 2014 increased by 23.7% compared to the same period in 2013.

VNR also said that in addition to the measures deployed before April 1, the Corporation will simultaneously deploy measures based on existing equipment, means, and infrastructure and thoroughly implement the goal of improving operational efficiency and innovating business management.

To do this, VNR empowers the grassroots; organizes the review, supplementation and amendment of the internal operating regulations; implements strict and tight operating regulations; organizes customer conferences to exchange, grasp and resolve the needs of cargo owners, ensures transparency of information on capacity for customers; focuses on improving loading and unloading capacity, especially loading and unloading of wagons...

Regarding the Yen Vien - Lao Cai Railway Upgrade Project, up to now, Phase 1 of the Project has reached 63% of the work volume, disbursed about 53%. According to the plan, Phase 1 of the Project will disburse about 21 million USD of ODA capital this year and complete the entire Project in the third quarter of 2015.

Deputy Minister of Transport Nguyen Ngoc Dong suggested that Vietnam Railways must reorganize transportation; transport management must be divided into units; overall transport coordination and proactive approach to customers; shorten the progress of the Yen Vien - Lao Cai railway upgrading project to basically complete by the first quarter of 2015.

According to Minister Dinh La Thang, Vietnam Railways must continue to review the Boards of the Corporation, reduce the number of focal points to improve effectiveness and efficiency; reorganize the accounting apparatus and change the accounting software; develop a plan, complete the financial report and conduct the 2013 audit, which must be completed by May 2014 at the latest.

At the same time, VNR needs to develop unit price standards as a basis for cost price determination, from which to re-determine reasonable ticket prices; proactively develop market development plans; and build cargo and passenger flows.

In addition, the Minister also assigned the Ministry Inspectorate to decide to establish a comprehensive inspection of the Vietnam Railway Corporation. At the same time, the Transport Trade Union and the Youth Union of the Ministry of Transport directly worked with the Trade Union and Youth Union of Vietnam Railways to implement "4 xin" (greeting, thanking, apologizing and asking for permission) and "4 always" (always smiling, always gentle, always understanding and always helping) at the Corporation.

According to VOV