Toll stations must post public information boards.

The information table includes the total investment, total collection time, collection start time, remaining collection time, previous month's revenue, cumulative revenue, and hotline number to report negative incidents at the toll station.

Investors must make continuous public announcements 5 days in advance and publicly post them at toll stations when they start collecting fees.

The General Department of Roads has just requested BOT investors, BOT Phap Van - Cau Gie Joint Stock Company, Vietnam Expressway Corporation (VEC), Vietnam Infrastructure Development and Finance Investment Corporation (VIDIFI) to install electronic boards to publicize information at toll stations for road use services (toll stations) in accordance with Circular 49 of the Ministry of Transport.

Toll station on Phap Van - Cau Gie expressway.

Accordingly, the above units must develop a plan to publicize information at the toll station operator area as required in Point 4, Article 5 of Circular 49/2016 of the Ministry of Transport, submit it to the General Department of Roads for approval, as a basis for implementation.

Electronic signs installed at the toll station operator area must fully display information such as: total investment; total collection time; collection start time; remaining collection time; previous month's revenue; accumulated revenue...

Investors must make continuous public announcements 5 days in advance and publicly post them at toll stations when they start collecting fees.

In case of any changes in collection rates, collection technology, collection methods, or collection subjects, the toll collection unit must publicly announce and post the same information as when the collection began. The form of public announcement includes posting on local and central mass media, and sending a notice to the Vietnam Automobile Transportation Association.

“BOT projects are funded by people, so BOT contracts cannot be kept secret from the people. Providing information at toll stations is a way for people to closely monitor the contents of the contract,” said Mr. Nguyen Van Thanh, Chairman of the Vietnam Automobile Transport Association, who has repeatedly proposed this content.

According to Labor Newspaper