A customer lost 3 taels of gold when depositing at Eximbank
While the case of Ms. Chu Thi Binh losing 254 billion VND in deposits has not yet subsided, recently, another customer reported losing 3 taels of gold at Eximbank.
Ms. Bui To Loan said she deposited two gold savings books at Eximbank Hanoi branch in April 2010, one book had more than 10 taels of gold and the other book had 3 taels of gold.
The 10-tael gold book was closed by Ms. Loan on December 10, 2013. The remaining savings book with 3 taels of gold, Ms. Loan continued to deposit in the bank for safekeeping (because at that time, the State Bank no longer allowed banks to mobilize gold).
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| Ms. Loan is still holding the savings book with 3 taels of gold, but the bank said it had returned the gold. |
Because she lives abroad with her husband, it was not until August 25, 2017 that Ms. Loan brought the gold deposit certificate to the bank to complete the procedure to receive 3 taels of gold.
However, Ms. Loan was informed by the bank staff that she had paid off and received this amount of gold at the same time as she paid off the 10-tael gold book, even though she still held the book in her hand and had never reported the loss or made a debt note for this gold book at the bank.
"When I complained that I had not received this amount of gold, the bank presented a series of payment vouchers with my signature to prove that I had received the gold. It is worth mentioning that all the payment and receipt vouchers were recorded by the accountant and the cashier, I did not record them, only my signature. Not to mention that the payment voucher for 3 taels of gold did not have any interest rate as stated in the gold deposit certificate," said Ms. Loan.
In her complaints to Eximbank, Ms. Loan said that when she completed the procedures to pay off 10 taels of gold, the bank automatically split it into 3 payment vouchers with a total of 10 taels. Because there were so many payment and receipt vouchers, it created a difficult problem for her to control when signing and receiving.
Previously, public opinion was stirred up by the case of Ms. Chu Thi Binh, who deposited savings at Eximbank, being swindled out of 245 billion VND by Mr. Le Nguyen Hung, former Deputy Director of Eximbank Ho Chi Minh City Branch, and then absconding.
Initial investigation showed that seafood tycoon Chu Thi Binh was a VIP customer, depositing a large amount of savings at the Eximbank branch in Ho Chi Minh City. From 2014 to 2016, after being authorized by Ms. Binh to transact savings, Mr. Hung and his subordinates went to her home many times to make periodic payments. Mr. Hung then forged a number of documents and created documents with Ms. Binh's fake signature to withdraw money from her savings.
In February 2017, Mr. Hung suddenly resigned from Eximbank and left the country. Ms. Binh was suspicious so she went to the bank to check and was shocked to discover that hundreds of billions of her savings had been lost for unknown reasons. Frustrated, Ms. Binh went to meet with Eximbank's leaders and filed a complaint with the Ministry of Public Security.