Uy Tam - affirming the brand by the philosophy of "business from the heart"

Accompanying and dedicated to customers

Because his job requires a lot of traveling and his hometown is far away, Mr. LT Dat's family (Ha Huy Tap ward, Vinh city) often rents a self-driving car to serve his work and life.

For many years, he has chosen to place his trust in Uy Tam, because of its professionalism and dedication to customers. The company has a team of enthusiastic staff to advise and support customers in choosing the right vehicle for their needs and budget, when they need to use self-driving car services.

Customers are always accompanied and supported by Uy Tam's customer service staff throughout the journey. Photo: Lam Tung

Mr. Dat said, once he rented a car to go back to his hometown in Thanh Chuong, on the way the car got into an accident and was badly damaged.After reporting the incident to the company, Uy Tam's staff promptly arrived to support him, guiding him through the legal procedures quickly; minimizing damage. Thanks to the policy associated with the insurance company, he received 100% insurance support, which greatly reduced his losses.

Mr. LT Dat shared: “As a loyal customer of Uy Tam for many years, I am very satisfied with the service style, professional service, especially the company's dedicated companionship with customers.”.

Uy Tam owns nearly dozens of vehicles of all types and segments; meeting the increasingly diverse needs of customers renting private cars. Photo: Lam Tung

With the philosophy of "doing business from the heart" and the motto "going hand in hand with you", over the years, Uy Tam has built up prestige and complete trust with customers inside and outside the province.

Developing professional self-drive car rental services

Uy Tam’s philosophy of doing business from the heart comes from the entrepreneurial opportunity of Mr. Vuong Dinh Long - the “captain” of the company. Once, when renting a self-driving car and having an accident on the road, he understood the hardships, difficulties and desires of customers using this service. With the determination to develop a professional and civilized self-driving service to serve customers in Nghe An, Mr. Long started his business with 2 rental cars purchased with borrowed money.

After 5 years of establishing the company (December 2, 2013), up to now, Uy Tam has owned70 vehicles of all types and 30 contributed vehicles; a variety of vehicles in all segments. Customers can easily choose the vehicle model that suits their preferences and needs.

Uy Tam's staff is always enthusiastic in advising and supporting customers in choosing the right vehicle for their needs. Photo: Lam Tung

Born in the context of the booming self-driving car service, Uy Tam still strives to affirm its brand and reputation in the Nghe An market. Explaining this strong growth, Mr. Long shared:"Doing business from the heart", always putting the interests of customers first is the core value of Uy Tam. Therefore, we always strive to innovate services, have many incentives, accompany and support customers in the best way."

At the beginning of developing this service in Vinh, difficulties piled up: Lack of capital, limited knowledge about car models, many problems arose...However, for the sake of customers, Uy Tam strives to create a breakthrough by developing a systematic management process, arranging reasonable personnel, and building chains, linking fields to professionalize services.

Accordingly, the procedure for performing car rental contracts is simplified, creating maximum convenience and speed for customers.

"We always try to ensure the safety of our customers' journeys by focusing on the quality of our vehicle system. Vehicles are regularly maintained, serviced every 10 days, and all vehicles have self-repairing tire glue," Mr. Long affirmed.

Uy Tam uses journey monitoring devices to promptly advise and support customers. Photo: Lam Tung

The journey monitoring device will control the operation, speed of the vehicle and the company's staff and technicians will promptly support customers when necessary. The company's vehicle system is insured, so customers will be supported with 100% insurance if they are unfortunate enough to have an accident on the road.

In order to save costs for service users, Uy Tam also has its own regulations on calculating fees. Accordingly, when renting a car for 1 day, customers are allowed to travel 250km (free overnight stay or 50% depending on the car model). Car rental prices are fixed throughout the year, including holidays and Tet.

Uy Tam continues to develop company offices in 10 districts in the province, increasing the number of vehicles; to better serve customer needs. Photo: Lam Tung

NMore and more businesses, foreign organizations, hotels, individuals... trust and place their trust in Uy Tam self-driving car service, which is proof of the success of these efforts.service development more and moreprofessional, civilized,for the company's customers.

Uy Tam's car rental office and garage in Nghi Phong, Nghi Loc. Photo: Lam Tung

Sharing about the future direction, “leader” Uy Tam is full of plans to diversify and improve the quality of services: Continue to develop company offices in 10 districts in the province; increase the number of contributed cars, and open a garage to both take care of company cars and save costs for customers who rent cars that unfortunately have problems; develop more taxi services…;

With the passion to bring the people of our homeland professional and civilized transportation services, Uy Tam is striving to best serve the essential needs of modern life.

Uy Tam Trading & Service Company Limited
Address: 196 Nguyen Sy Sach - Vinh City - Nghe An.
Hotline: 0961 005 005 (press 1)/ 0238 3 64 64 64
http://tulaiuytam.com
Fanpage:https://www.facebook.com/Tulaiuytam/

Article: Dinh Nguyet; Technique: Lam Tung