"Dragon snake" waiting to withdraw money at ATM on Tet holiday

Quang An February 1, 2019 15:51

(Baonghean.vn) - In the days leading up to Tet, people's consumption needs have increased to their peak, most ATMs in the districts have become overloaded, congested, and people have to queue in long lines to withdraw money.

According to the reporter's records, this morning (February 1), ATMs in Dien Chau town were overloaded. The line of people waiting to withdraw money was getting longer and longer, and by noon, the number of people had not decreased.

"Dragon and snake" queue at the ATM in Dien Chau town on the morning of February 1. Photo: Quang An

Ms. Nguyen Thi Hoa, a worker in the Thap Hong Ky industrial park, was upset: "When we received the news that we had our salaries, my sisters and I were very excited, but it didn't last long before we had to struggle and jostle each other at the ATM to withdraw money. I was too weak to squeeze in, so I had to mobilize my daughter to stand in line instead to save a spot."

Not only in Dien Chau, ATMs in Cau Giat town (Quynh Luu) also experienced similar situations. Not only did people queue outside, but inside the cash withdrawal room, there were also crowds of 3-5 people per machine.

Queuing at an ATM in Cau Giat town on the morning of February 1. Photo: Quang An

Ms. Nguyen Thi Nga, a resident of Cau Giat town, sighed: "I have been in line for 30 minutes but it is still not my turn to withdraw money. The number of people withdrawing money is getting more and more crowded. Even though I was conscious of coming early, I did not expect that there were people who had already lined up."

The main reason for the overload is the large number of people withdrawing money. In addition, the number of machines in the districts is smaller than in the city. In addition, some people withdraw large amounts of money, have to withdraw many times, causing those who withdraw later to have to wait longer.

ATMs at the Hong Ky Tower Industrial Park (Dien Chau) are always overloaded. Each machine has 5-6 people crowded around. Photo: Quang An

According to observations, although the number of people waiting in line to withdraw money was quite large, in general, the ATMs of the banks were quite orderly, the jostling, pushing, and chaos while withdrawing money only happened for a short time during rush hour. The ATMs all operated normally, without any technical problems.

Mr. Tu, a security guard at a bank branch in Dien Chau, said that ATM overload happens every year. We always remind customers to maintain order, park their vehicles neatly, and also post notices so that when the ATM has problems, customers can contact us for timely repairs.

Some banks post notices to promptly handle ATM incidents. Photo: Quang An

To reduce pressure on ATMs and save time, many banks recommend that cardholders do not concentrate on transactions at crowded ATMs, and can arrange withdrawal times during off-peak hours. Some branches also encourage people to bring their ID cards to withdraw money directly at the transaction counter.

Quang An