Nghe An: Synchronous administrative reform to improve efficiency and quality of education
(Baonghean.vn)- Administrative reform (AR) is considered a breakthrough in the Education and Training sector to carry out fundamental and comprehensive innovation. In Nghe An, the implementation of AR in the Education and Training sector is being carried out synchronously with many practical and effective solutions.
Simple, flexible and constantly improving
Over the years, administrative reform work has been carried out by the sector.Nghe An Educationfocus on the goal of promoting implementationadministrative reformIn the direction of building a modern administration, the focus is on promoting the application of information technology in state management activities and administrative procedure implementation; strengthening discipline and administrative order, raising awareness and responsibility in performing public duties of cadres and civil servants.
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| Students of Ky Son district in Vietnamese class. Photo: MH |
To carry out this task, the industry has set 10 specific goals. That is, to strengthen leadership and direction, enhance the responsibility of leaders in thoroughly grasping and implementing administrative reform tasks, regularly direct the review and resolution of difficulties and problems in administrative reform work, overcome the situation of assigning administrative reform tasks to deputies, civil servants, and staff members...
In addition, focus on reviewing and organizing the state administrative apparatus to be streamlined and operate effectively and efficiently according to Plan No. 111-KH/TU, dated January 2, 2018 of the Provincial Party Standing Committee. From there, build a team of cadres and civil servants to meet the requirements of performing tasks; strengthen discipline and administrative discipline, raise awareness and responsibility in performing public duties, especially cadres and civil servants working at the Provincial Public Administration Service Center and the One-Stop-Shop of educational institutions.
To effectively implement the above objectives, the industry continues to review and develop the industry's set of administrative procedures to ensure consistency and synchronization, serving the lookup, updating and publicization of administrative procedures, researching the simplification of administrative procedures - public services, documents, implementation processes, shortening the processing time...
At the same time, strengthen the management, inspection, and control of processes, procedures, and administrative records; implement publicity and transparency in receiving and handling administrative procedures. During the implementation process, the industry has promoted the application of information technology to manage documents and operate on the Vnpt-Ioffice system from the department and its affiliated units; send and receive electronic documents through the interconnection axis.
Strengthen the application of digital signatures and digital certificates, especially for department leaders and affiliated units, to use digital signatures and digital certificates to authenticate electronic documents on document management software, work management software and electronic one-stop software to handle administrative records for people.
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| Nghe An students participate in the "Children's Math" Club competition. Photo: MH |
Looking back at the breakthroughs in administrative reform of the Education sector in recent years, it can be seen that there have been many positive changes in the settlement of administrative procedures. In the past two years, the reflections and recommendations of individuals and organizations on administrative procedures under the authority of the sector have been promptly resolved with the plan completion rate reaching 100%. In parallel with this task, the sector has publicly disclosed administrative procedures according to regulations on the sector's portal and electronic information page promptly and fully.
Thereby, helping individuals and related units have information accurately and quickly. The electronic information portal of the industry is also an effective information and propaganda channel to help the industry update many important contents, especially the implementation of tasks, announcement of exam results, emulation and reward results, experience initiatives...
Administrative reform work has also been closely linked to professional tasks such as timely innovation and quality improvement, consulting on the development of legal documents to contribute to creating a new look for the cause of education and training development, creating consensus and excitement among the majority of people and the whole society. Thereby, contributing to increasing the rate of mobilizing children to go to school, improving the efficiency and quality of education, training, and fostering human resources to serve the cause of industrialization and modernization of the province and the whole country.
The promulgation of legal documents is also the legal basis to ensure strict implementation of the Central Government's direction, and at the same time demonstrates flexible application, with policies issued in accordance with local conditions.
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| Online conference at the Department of Education and Training. Photo: MH |
To modernize administration, the sector has promoted the application of IT in the operations of agencies and units. Currently, the organization of preliminary and final meetings, conferences, seminars, etc. online has been regularly carried out by the sector, connecting to the bridge points of 21 districts, cities, towns and all high schools in the area. This form is especially promoted this year when the Covid-19 epidemic in the whole province is complicated. However, thanks to the flexible implementation of online meetings, the direction and management work from the department to the units is still maintained and fully implemented.
In addition, the industry has also organized dozens of professional training sessions through the application of information and accelerated the organization of online teaching in schools. This school year, in the context of the epidemic, the industry has also been flexible in implementing tasks such as organizing online admissions, approving admissions online, and being flexible to support Nghe An students returning from epidemic areas or being "stuck" in localities, ensuring that all students can go to school in many different forms.
Improve the quality of educational services
Regarding administrative reform, the Department of Education and Training has also taken a "measure" through a survey of people's satisfaction with public education services. This is a method used to scientifically and objectively evaluate the quality of service provision of public education institutions through understanding the feelings of those who directly benefit from these services.
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| The Education sector provides online learning tools to disadvantaged students in Anh Son district. Photo: MH |
Previously, in 2019, the Education sector also conducted a survey to measure people's satisfaction in 3 localities with different socio-economic development conditions, including: Vinh City, Dien Chau District, Quy Chau District. The survey was conducted with preschool, primary, secondary and high school students; parents of high school students and continuing education students in preschools, primary schools, secondary schools, high schools and vocational education and training centers.
Through many survey contents from facilities, teaching equipment, educational environment, educational activities, progressive development of learners... have shown many positive results. The result of the highest overall satisfaction rate of preschool level is 97.67%, primary school is 90.88%, junior high school is 86.91%, high school is 87.74%. Particularly, the overall satisfaction rate of parents of high school level is 92.06%.
Through the survey, some shortcomings were also clearly shown such as the field of facilities and equipment not being highly appreciated, the satisfaction rate of the GDTX level is still lower than other levels of education...
However, the survey results are the basis for management agencies and educational institutions to identify the needs and aspirations of the people in order to take measures to improve and enhance the quality of services, increasingly better meet the needs of the people and ensure people's satisfaction with the quality of public education services. This is also one of the bases for educational institutions and educational management agencies to take measures to improve the quality of services and provision of public education services.
Currently, the Education sector is conducting a survey on people's satisfaction with public services for 2020 and has developed a plan for 2021. At the same time, to improve the efficiency and quality of public services, many solutions have been proposed to make access to services more effective and closer to reality, focusing on investing in facilities, teaching equipment, and organizing educational activities in schools.
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| Class time of students at Thach Thi Primary School (Anh Son). Photo: MH |
Most recently, Nghe An is the first locality to implement quality assurance work in general schools with the ultimate goal of forming a quality culture in schools aimed at the real quality of students and the success of learners.
Administrative reform is a task that must be carried out regularly and is a breakthrough for the Education and Training sector when implementing fundamental and comprehensive innovation. We also determine that administrative reform must aim for simplicity and efficiency to help solve work quickly, conveniently, and save time, contributing to improving the quality of comprehensive education.