Dai-ichi Life Vietnam pays over 1 billion VND in insurance benefits to customers in Nghe An
(Baonghean.vn) - Dai-ichi Life Insurance Company of Vietnam (“Dai-ichi Life Vietnam”) has just held a ceremony to pay insurance benefits to the family of customer TVC, Ly Thanh commune, Yen Thanh district, Nghe An province with the amount of 1 billion 38 million VND on May 19.
Customer TVC (born in 1994), participated in Dai-ichi Life Vietnam's An Tam Song Hanh product on February 17, 2022. As soon as receiving information that customer TVC had unfortunately passed away, with the service spirit of "Customer is above all", a representative of Dai-ichi Life Vietnam General Agency Office in Nghe An visited, encouraged and guided the customer's family to complete the procedures according to regulations so that the Company could quickly pay insurance benefits.
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Dai-ichi Life Vietnam in Nghe An paid insurance benefits to the family of TVC customer in Ly Thanh commune, Yen Thanh district. Photo: PV |
First of all, we would like to express our deepest condolences to the customer's family and hope that the family will soon overcome this pain. We hope that the value of the insurance benefits received today will help the customer's family overcome difficulties, stabilize their lives and have a bright future. On this occasion, I would also like to express my deep gratitude to more than 4.5 million customers who have trusted us with the responsibility of protecting their finances and taking care of their health and their families and "Staying together for a long time" with Dai-ichi Life Vietnam over the past time.
Expressing her gratitude for the prompt care and support from Dai-ichi Life Vietnam, Ms. DTN, mother of customer TVC, the beneficiary of the insurance benefits, emotionally shared: “My son passed away when he was not yet 30 years old, leaving his parents and younger brother with such great pain that nothing can compensate! C. is the economic pillar of the family, with the current situation, if my son did not participate in life insurance, we would certainly have to work harder when old age is near. Now, the insurance benefit payment from Dai-ichi Life Vietnam will be the motivation to help us move forward to take care of life and raise our younger brother C. to adulthood. We will try to live well and continue to fulfill the wishes that our son has not yet fulfilled.”
Previously, on May 14, 2023, Dai-ichi Life Vietnam also held a ceremony to pay insurance benefits to the family of customer NQH, An Le village, Lien Hoa commune, Dong Hung district, Thai Binh province with the amount of 2 billion 224 million VND.
Always committed to bringing customers superior benefits and practical values, in 2022, Dai-ichi Life Vietnam paid insurance benefits of over VND 3,000 billion for more than 190,000 cases, bringing the total amount of insurance benefits paid to over VND 15,000 billion for 1.4 million cases in the past 15 years. It is known that in 2022, the total amount of insurance benefits paid by the entire life insurance industry is estimated to reach VND 40,600 billion, an increase of 25.1% compared to 2021.
In 2023, Dai-ichi Life Vietnam aims to reach the milestone of serving over 5 million customers, continue to pioneer in product and service innovation to enhance customer experience and commit to sustainable green growth through environmental protection activities, in which, the "Happiness for the Earth" project to plant 15,000 trees will be implemented by Dai-ichi Life Vietnam in major cities to contribute to reducing carbon emissions and greening the Earth.
With a customer-centric strategy in all activities, Dai-ichi Life Vietnam strives to invest in technology and digitalization to improve customer service quality, including paying insurance benefits quickly and promptly when an insurance event occurs, continuously improving the automatic insurance benefit payment process (e-Claim) to enhance the experience and highest satisfaction for customers.
The predecessor of Dai-ichi Life Group, Dai-ichi Mutual Life Insurance Company was founded in 1902 and was Japan's first mutual life insurance company. Dai-ichi Mutual Life left the mutual company structure, became a joint stock company and listed on the Tokyo Stock Exchange in 2010, and converted to a holding company structure in 2016 (Dai-ichi Life Holdings Inc.).
Dai-ichi Life Group owns total assets of 538 billion USD, insurance premium revenue of 43 billion USD (as of March 31, 2022). In addition to Vietnam, Dai-ichi Life Group has expanded its life insurance business to India, Thailand, Australia, Indonesia, Cambodia, Myanmar, New Zealand and the US. Dai-ichi Life Group has opened its Asia-Pacific Regional Headquarters in Singapore and its North American Regional Headquarters in New York./.