The Prime Minister issued an Official Dispatch directing the rectification and improvement of administrative procedure reform efficiency, removing difficulties for people and businesses.

In recent years, the Government and the Prime Minister have issued many documents regulating administrative procedure control and directing the reform of administrative procedures associated with national digital transformation, thereby reducing and simplifying many administrative procedures, gradually innovating the implementation of administrative procedures according to the one-stop, one-stop mechanism and promoting the settlement of administrative procedures in the electronic environment, reducing costs and time for people and businesses, contributing to promoting the socio-economic development of the country.

However, recently, administrative procedure reform in some ministries, branches and localities has been formal and not very effective. Policy response to social practical requirements has been slow, administrative procedures in some areas are still barriers to production and business activities, especially for import and export enterprises.

To overcome the above-mentioned shortcomings and limitations, strengthen responsibility and improve the effectiveness of administrative procedure reform, promptly remove obstacles and difficulties for people and businesses, the Prime Minister requested:

1. Ministers, Heads of ministerial-level agencies, Government agencies, Chairmen of People's Committees of provinces and centrally run cities

Within the scope of assigned functions and tasks, focus on synchronously, effectively and resolutely implementing the following specific tasks:

a) Strictly assess the impact, comment on, appraise and examine administrative procedure regulations in proposals for drafting laws, ordinances and draft legal documents, resolutely only promulgate and maintain truly necessary administrative procedures with low compliance costs.

b) Announce and publicize administrative procedures promptly, fully and accurately on the National Database of Administrative Procedures so that cadres, civil servants, people and businesses know, implement and monitor their implementation. Periodically, monthly, compile complete statistics on newly issued, amended, supplemented or abolished administrative procedures to strictly control the issuance and implementation of administrative procedures.

c) Innovate the implementation of administrative procedures according to the one-stop mechanism, the interconnected one-stop mechanism and in the electronic environment; digitize records and results of administrative procedure settlement and connect and share data between information systems, national databases, specialized databases, and the National Public Service Portal to serve the settlement of administrative procedures.

d) Restructure the administrative procedures and public services that have been integrated into the National Public Service Portal and the Administrative Procedure Information System at the ministerial and provincial levels to continue simplifying processes, procedures, and citizen documents according to authority and submit them to competent authorities for consideration and decision to ensure substance and efficiency; to be completed in September 2023.

d) Review and immediately eliminate, within authority, administrative procedures that are barriers to production, business activities and people's lives. At the same time, promptly issue documents within authority or submit to the Government and the Prime Minister to issue documents implementing 797 administrative procedures, citizen papers, 627 regulations related to business activities and 445 administrative procedures that must be decentralized according to the decision of the Government and the Prime Minister; to be completed in September 2023.

e) Thoroughly and decisively handle people's and businesses' feedback and recommendations on mechanisms, policies and administrative procedures to promptly respond to policies in response to practical life requirements. In the immediate future, ministries and ministerial-level agencies will focus on thoroughly handling 396 feedback and recommendations in Section IX of Resolution No. 97/NQ-CP dated July 8, 2023 of the Government.

g) Effectively implement the Plan to review and simplify internal administrative procedures in the state administrative system for the 2022-2025 period, ensuring the goal of reducing and simplifying at least 20% of internal administrative procedures and reducing compliance costs by at least 20%.

h) Ensure resources for administrative procedure reform, focusing on selecting qualified officials and civil servants who meet the requirements of working in specialized agencies on secondment or conscription to administrative procedure control units to perform tasks assigned by the Government and the Prime Minister.

2. Ministers of the Ministries of Industry and Trade, Transport, Planning and Investment, Home Affairs, Finance, Natural Resources and Environment

Speed ​​up the review and submit to the Prime Minister a plan to reduce and simplify 59 priority groups of internal administrative procedures according to Decision No. 1085/QD-TTg dated September 15, 2022 of the Prime Minister; complete in August 2023; ensure the completion of the targets assigned by the Prime Minister.

3. Minister of Justice

Organize the implementation of assigned tasks in Directive No. 23/CT-TTg dated July 9, 2023 of the Prime Minister on promoting reform of administrative procedures for granting Criminal Records to facilitate people and businesses; closely assess administrative procedure regulations in projects and draft legal documents; inspect and handle legal documents with administrative procedure regulations beyond authority.

4. Minister of Finance

Urgently complete and report to the Prime Minister for consideration and decision on the issuance of a Decree regulating the management mechanism, methods, order and procedures for quality inspection and food safety inspection of imported goods, ensuring the reform contents in Decision No. 38/QD-TTg dated January 12, 2021 of the Prime Minister; submit to the Government a Decree regulating the implementation of connection and information sharing in the fields of export, import, transit of goods, exit, transit of people and vehicles under the National Single Window Mechanism; to be completed in July 2023.

5. Minister of Home Affairs

a) Strengthen the implementation of public service inspection and examination according to assigned functions and tasks, focusing on inspecting the implementation of directives of the Government and the Prime Minister on administrative reform in a number of ministries, branches and localities. At the same time, urge and guide the implementation of this work in ministries, branches and localities to ensure substance, efficiency, discipline and administrative order.

b) As the standing agency for administrative reform, the Ministry of Home Affairs shall preside over and coordinate with the Government Office, relevant ministries and agencies to establish administrative reform inspection teams at ministries, branches and localities to promptly review, rectify and handle according to authority; in cases exceeding authority, report to competent authorities for review and handling according to law provisions.

6. Government Inspector General

Preside over and coordinate with the Ministry of Home Affairs and relevant ministries and agencies to develop the Prime Minister's Directive on rectifying and strengthening inspection, examination and supervision of public service activities, ensuring the effectiveness and efficiency of state management and promoting administrative reform, especially administrative procedure reform at all levels of government; submit to the Prime Minister before July 25, 2023.

7. Government Office

Urge ministries, branches and localities to strictly implement this Official Dispatch, ensure the effective and substantial implementation of the targets assigned by the Government and the Prime Minister; periodically summarize the situation and implementation results at ministries, branches and localities on a monthly basis, and report to the Government and the Prime Minister.

Ministers, Heads of ministerial-level agencies, Heads of Government agencies, Chairmen of People's Committees of provinces and centrally-run cities shall disseminate and seriously implement this Official Dispatch to each agency, organization, cadre and civil servant under their management; periodically, before the 20th of each month, report to the Government Office for synthesis and reporting to the Government and the Prime Minister./.

PV