Artificial intelligence technology is a powerful assistant for workers.

Artificial intelligence (AI), especially generative AI, is leading a powerful transformation trend, reshaping the way we work, learn and develop our careers.

Increasing job demands and pressure on individuals are forcing people to find effective solutions. AI is the “golden key” that opens the door to solving these challenges, while creating countless new opportunities for workers’ career development.

Report“The Hopes and Fears of the Global Workforce in 2024”A new study by PwC has revealed a picture of how the workplace is changing globally. The survey of more than 56,000 employees in 50 countries and territories revealed a positive reception to AI and a desire to upskill to cope with increased workloads and a rapidly changing pace of work.

Along with the huge opportunities, AI also brings with it a number of challenges. Surveys show that nearly 50% of employees are struggling with increased workloads and the pressure to adapt to the rapid pace of change in the workplace.

However, despite the challenges faced by employees, there are still bright spots. The survey results show that job satisfaction is on the rise, with 60% of employees expressing at least moderate satisfaction with their current role. This shows their adaptability and ability to grow in the face of changing work environments.

It must be said that AI is revolutionizing the workplace, posing many challenges but also opening up countless opportunities. To succeed in the digital age, workers need to proactively learn, hone their skills, be ready to adapt to changes and make the most of the power of AI to develop themselves and achieve their career goals.

AI is the key to helping workers advance their careers

Faced with the challenges of the modern workplace, AI has emerged as a powerful tool to support employees in developing and advancing their careers. Confidence in the potential of AI is increasing, with 82% of AI users believing that this tool will help them improve their work efficiency in the coming year and 50% of AI users predicting that AI will help them increase their salary, a figure that increases to 76% for regular users.

The benefits of AI are not limited to improving work efficiency. What many users expect more is the potential to stimulate creativity and increase human capabilities. AI tools are expected to support people in generating new, innovative ideas and automating tedious tasks, allowing people to focus on areas that require creative thinking and high expertise.

With the ability to automate tasks, analyze massive amounts of data, and create innovative content, AI frees up workers’ time, increases productivity, and opens up new career opportunities. Mastering AI-related skills will be key to becoming more competitive in today’s and tomorrow’s job market.

The ability to adapt to change is crucial in the AI ​​era

The explosion of AI is rapidly reshaping the workplace, and the need for new skills is more urgent than ever. Recognizing this trend, employees are increasingly prioritizing learning and development opportunities to enhance their capabilities and adapt to change.

Continuous learning and skill development are key to success in the AI ​​era. Surveys show that two-thirds of those considering a career change consider skill development a key factor in their decision. Many employees, especially those open to career change, anticipate significant changes in the skills required for their future roles.

However, there remains a worrying gap between perceptions of the importance of skills and the support employers provide, with less than half of employees feeling their current workplace provides enough opportunities to learn new skills and develop their careers.

Additionally, the AI ​​skills gap is notable. Although 76% of users expect AI to create learning opportunities, many employees still face barriers to AI adoption. Common barriers include lack of access to AI tools in the workplace and uncertainty about how to use them effectively.

Employers need to act to help workers upgrade AI skills

The world of work is changing at a rapid pace, requiring both employees and employers to adapt. Employees have shown a willingness to learn, hone their skills, and adopt new technologies to advance their careers.

However, to meet the needs of today’s workforce, employers also need to take measures such as investing in comprehensive upskilling programs by providing practical learning programs. In particular, it is necessary to equip employees with the knowledge and skills needed to effectively use advanced AI tools at work while encouraging lifelong learning and continuous skill development.

In addition, employers need to create a learning culture such as integrating learning opportunities into daily work life; encouraging the sharing of knowledge and experience among employees and providing a working environment that supports and promotes learning.

“Technology is changing the way work is done and the types of skills employers are looking for. As a result, employees increasingly value organisations that invest in skills development so they can stay relevant and thrive in the digital world. Businesses need to proactively build upskilling programmes for employees, prioritise employee experience and transparency in work,” said Pete Brown, global head of human resources at PwC (UK).

Thus, it can be seen that AI is increasingly becoming a useful tool, effectively supporting people in their work. From automating monotonous tasks, to providing information and analyzing data, AI has helped improve work efficiency, free up time for more creative tasks, and contributed to the development of industries.

AI technology promises to continue to revolutionize the labor market in the future. However, to make the most of the benefits that AI brings, people need to constantly learn, improve their skills and adapt to changes in technology.

Phan Van Hoa