Law

At the beginning of the year, Nghe An people rushed to change their driving licenses.

Dang Cuong February 7, 2025 15:44

The need to renew driver's licenses when they expire or because people do not fully understand the current regulations has caused many people to flock to the Provincial Public Administration Service Center to complete procedures in recent days. This has led to an overload situation, causing difficulties in receiving and processing documents.

Rush to change driver's license

After the Lunar New Year, the administrative procedure settlement area of ​​the Department of Transport at the Provincial Public Administration Service Center was always overloaded. The main reason was the sudden increase in the number of cases coming to do procedures for issuing and exchanging driving licenses. Despite the cold and rainy weather on the afternoon of February 7, there were still many people waiting to do the procedures.

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People wait to complete procedures related to driving licenses at the administrative procedure handling area of ​​the Department of Transport at the Provincial Public Administration Service Center. Photo: D.C.

In addition to cases where driving licenses are due, some people do not fully understand the new regulations after the Law on Road Traffic Order and Safety takes effect from January 1, 2025. They are worried that if they do not change their driving licenses in time, their licenses will no longer be valid. Therefore, many people have registered to change their driving licenses before the deadline, causing the number of applications to skyrocket.

Ms. NTH, from Dien Chau district, shared: "I waited all morning for my turn. When the officer checked my driver's license, they said my license would expire in September 2025 and it was not required to be renewed. I was worried because of information on social networks and hearing others say that according to the new law, I had to renew my driver's license, so I came here. Now I understand the regulations clearly."

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Mr. Bui Ngoc Hung and his wife wait to complete the procedures to change their driver's license. Photo: D.C.

In addition, another factor causing the overload is the habit of many people. Although they know that they can do the procedure to change their driving license online and receive the license through the public service of the Post Office, because of lack of confidence in technology, many people still choose to go directly to do the procedure. Mr. Bui Ngoc Hung, residing in Nghi Kim commune, Vinh city, such a case shared: "I know that I can do it online but I am not familiar with technology, I am afraid of getting into trouble, so even though I have to go and wait a long time, I still go there. That way, I can ask the reception staff if there is anything I do not understand."

Overload at the Public Administration Service Center has forced the Department of Transport to dispatch additional support staff during peak days, but it is still not enough to meet demand.

According to data from the Department of Transport's Vehicle and Driver Management Department, on average, about 350 applications are received each day, including about 300 applications for driving license renewal and 50 applications for restoration. Meanwhile, the number of applications for renewal on the public service portal is about 100-150, a decrease compared to before.

Things to know about driver's license issuance from early 2025

According to Mr. Tran Anh Tuan - Head of Vehicle and Driver Management Department, Department of Transport: Implementing the Law on Road Traffic Order and Safety; Circular of the Minister of Transport, Nghe An Department of Transport previously posted a notice to organizations and individuals related to the work of issuing new, exchanging, and re-issuing driving licenses issued by the Department of Transport, which will be applied from January 1, 2025.

Specifically, driving licenses issued before the effective date of this Law shall continue to be used for the term stated on the driving license.

In case a person whose driving license was issued before the effective date of the Law needs to change or re-issue the driving license, the conversion shall be as follows:

a) A Class A1 driving license can be exchanged or reissued to a Class A driving license with the restriction that it can only drive two-wheeled motorbikes with a cylinder capacity of less than 175 cm3 or with an electric motor capacity of less than 14 kW;
b) Class A2 driving license is exchanged or reissued to Class A driving license;
c) Class A3 driving license can be exchanged or reissued to Class B1 driving license;
d) Class A4 driving license is exchanged or reissued as a certificate to drive specialized motorbikes for drivers of tractors with a load capacity of up to 1,000 kg and a certificate of training in road traffic law knowledge for drivers of specialized motorbikes;
d) A Class B1 automatic driving license can be exchanged or reissued to a Class B driving license with the restriction that it can only drive automatic cars;
e) Class B1 and B2 driving licenses can be exchanged or reissued to Class B or Class C1 driving licenses and specialized motorcycle driving certificates for tractor drivers with a load capacity of up to 3,500 kg;
g) Class C driving license remains unchanged and can be changed or reissued with the same class and specialized motorcycle driving certificate for drivers of tractors with a load capacity of over 3,500 kg;
h) Class D driving license is exchanged or reissued to class D2 driving license and specialized motorcycle driving certificate for tractor drivers with a load capacity of over 3,500 kg;
i) Class E driving license is exchanged or reissued to Class D driving license and specialized motorcycle driving certificate for tractor drivers with a load capacity of over 3,500 kg;
k) Class FB2 driving license can be changed or reissued to class BE or class C1E driving license and specialized motorcycle driving certificate for tractor drivers with a load capacity of up to 3,500 kg;
l) FC class driving license is exchanged or reissued to CE class driving license and specialized motorcycle driving certificate for tractor drivers with a load capacity of over 3,500 kg;
m) FD class driving license is changed or reissued to D2E class driving license and specialized motorcycle driving certificate for tractor drivers with a load capacity of over 3,500 kg;
n) FE class driving license is exchanged or reissued to DE class driving license and specialized motorcycle driving certificate for tractor drivers with a load capacity of over 3,500 kg.

For expired driving licenses, the specific regulations are as follows: Expired for less than 1 year from the expiration date, a theoretical test must be taken according to the provisions of Point a, Clause 1, Article 17, Circular 35/2024/TT-BGTVT to issue a driving license. Expired for 1 year or more from the expiration date, a theoretical test, driving practice in the form and on the road must be taken to issue a driving license according to the provisions of Clause 1, Clause 2 and Clause 3, Article 17, Circular 35/2024/TT-BGTVT.

Người dân làm thủ tục cấp đổi GPLX. Ảnh: Đ.C
People do procedures to issue and renew driving licenses. Photo: D.C.

Citizens who need to carry out procedures to change their driving license issued by the Department of Transport can choose how to carry out the procedure according to the following instructions:

- Method 1: Go directly to the Nghe An Provincial Public Administration Service Center, Address: No. 16, Truong Thi, Vinh City, Nghe An Province, Phone: 0889.391.818 to complete the procedure.

- Method 2: Go directly to the Central Post Offices of districts, cities and towns in Nghe An province to complete the procedures.

- Method 3: Carry out the procedure to change your Driver's License (GPLX) online by accessing the National Public Service Portal at the addresshttps://dichvucong.gov.vn, Online public service portal for changing driving licenses of Vietnam Road Administration at the addresshttps://dvc4.gplx.gov.vn

INSTRUCTIONS FOR CHANGING CAR LICENSES ONLINE IN THE ENTIRE PROCESS ISSUED BY THE DEPARTMENT OF TRANSPORT (LEVEL 4)

Step 1: Medical examination at a medical facility qualified to examine the driver's health and connected to the health insurance assessment portal.

Step 2. Register an account at:https://dichvucong.gov.vnorhttps://dvc4.gplx.gov.vnSelect Log in to the system via Electronic Identification Account (VNeID) or - Account issued by national public service (registered with main phone number)

Step 3. Use your account to enter the system.

- In case of entering the national public service portal:https://dichvucong.gov.vn(select Online public services, select Change Driver's License, tick the Ministry, select Agree, select "Procedure for changing Driver's License issued by the Department of Transport (level 4)" select Submit online

- In case of accessing the online public service portal of Vietnam Road Administration:https://dvc4.gplx.gov.vnSelect Change driver's license

Step 4: Enter information, photo file, driver's license, CCCD/ID card, look up violations, change residence (if any)

Select:

+ Receiving agency: Nghe An Department of Transport

+ Reception location: Nghe An Registration Office

+ Select reason for exchange: (due for exchange, damaged,...)

+ Enter Driver's License number: 12 digits

Lookup: valid driver's license information if "This driver's license is not revoked or suspended".

Additional: (Change of driver information or CCCD number not updated)

+ Enter new ID number.

+ Permanent residence.

Enter health certificate number: select Search

Download file:

+ Portrait photo (blue background, photo format)

+ Photocopy of Driver's License, ID Card/CCCD in PDF or Word format.

+ Fill in all information marked with *.

- Select item: I commit that the driver's license I am exchanging is currently...

- Choose to continue receiving results at one location or receive results at home by post (then enter the receiving location information).

Payment: The linked banks in the system appear, select the payment bank and fill in all the requirements. After completing the payment, you can print the Fee Receipt according to the file code. This completes the entire process of changing the driver's license.

Step 5: Receive the new driver's license at the Provincial Public Administration Service Center (No. 16 Truong Thi, Vinh City, Nghe An Province) or have it delivered by post and return the old driver's license to have the corner cut off.

Dang Cuong