People with the mission of 'lighting up' faith in patients
In the hospital space - where hope and loss intersect, there is a team that always silently contributes. Although not wearing white coats, social workers have brought healing through sharing, soothing pain and giving strength to patients on their recovery journey.
Silently accompanying the sick
Every day, the social workers of Vinh General Hospital are always with the patients. They not only guide the administrative procedures, answer thousands of calls, but also listen and wholeheartedly answer, ask questions, and support the patients in a timely manner.
Although not directly treating patients, social workers are an indispensable “piece” in the treatment and recovery journey of patients. As people with the mission of “healing”, social workers understand that sometimes, a comforting smile, a timely handshake becomes a priceless spiritual medicine for patients fighting against illness. For patients in difficulty, they are the ones who connect, open the door of hope by sharing and connecting with kind-hearted people, helping, and giving strength to help patients overcome.
With the desire to bring patients a lot of knowledge to take care of their health, and at the same time connect love between patients in the same situation, the social work team has created practical programs such as: "Laughing Yoga", "Reading Station for Children" or "Accompanying Dialysis Patients". These small but sharing activities have contributed to easing the pain, bringing confidence and motivation to help patients overcome difficulties.
Lighting up hope to revive the sick
Hundreds of thousands of patients have been accompanied and supported wholeheartedly, along with hundreds of patients in difficulty receiving timely support, opening up opportunities to access medical services and revive, which is a vivid testament to the dedication of the social work team at Vinh General Hospital.
Like the story of Mr. Moong Van Khanh, a Khmu ethnic from the Ky Son mountains. After an accident that broke his left femur, he thought that his life would be forever tied to a bed. Because of his poor family circumstances, the difficult roads and the treatment costs beyond his ability. Luckily, the hospital's social work team acted as a bridge, mobilizing support resources, giving him the opportunity to continue treatment.
Mr. Moong Van Khanh was moved: "Thanks to the dedication of the Social Work staff, I was admitted to Vinh City General Hospital and received timely support for treatment costs. The doctors performed surgery and intensive treatment, my legs recovered, helping me continue farming and daily activities. I am extremely grateful to the hospital and the team of Social Work staff for accompanying me, helping me find the joy of life again."
Or the touching story of Mr. D.V. H (66 years old, Vinh City), who was treated at the Intensive Care Unit without any relatives by his side. Social workers were both active companions and bridges of love, calling on benefactors to join hands to support him, helping him overcome the critical stage with large treatment costs.
In addition, the program "Giving Hope - Lighting Up Hope" is an initiative dedicated to patients with chronic kidney failure, people who constantly persevere through the challenging journey of dialysis.
Not only providing material support, social workers at Vinh General Hospital also give patients relaxing moments through singing, laughter yoga exercises to relieve stress, and sincere words of encouragement through stories and books; helping them confidently face each new day.
Sharing about the silent profession of accompanying and "healing" the sick,Master Thai Thi My Hanh - Head of Social Work Departmentconfided: “Every patient who comes to the hospital has their own worries and needs support. Understanding that, we are always aware of our mission to accompany and help them wholeheartedly and responsibly as if they were our own loved ones. The joy and happiness of the patients when receiving sharing and help from social workers is the source of motivation that helps us love our job more every day.”
The sorrow of the "healing" profession
Working in the healthcare profession for patients, regardless of position, always faces many difficulties and challenges that require effort and dedication, and social work is no exception. With more than 3,000 patient visits per day, social workers face great pressure when coordinating and guiding the flow of examinations in a flexible and reasonable manner.
However, sometimes, social workers are not properly understood and shared by patients with that special profession. Therefore, social workers are always aware that the profession they are attached to is not just charity or showing temporary kindness, but requires professionalism and rich skills; Each situation requires sensitivity, delicate handling and a heart full of tolerance.
Like medical staff, social workers also always face the risk of infection, especially during epidemics.
The work is not without difficulties and challenges, but the social work team is always proud to be the ones who light up the faith of the patients; always strive to ensure that no one is left behind. They send love, ease the difficulties of the patients and the burden of the family; to make the hospital a "second home" filled with human warmth.