Viettel supports accounts for 31,000 people isolated by floods in Nghe An to maintain emergency communication
On the afternoon of July 24, Viettel network announced that it had completed adding 20,000 VND to the accounts of more than 31,000 customers in isolated areas affected by upstream floods in the western districts of Nghe An.
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Accordingly, customers directly affected by floods caused by storm No. 3 in 32 communes in Nghe An (in the districts of Ky Son, Tuong Duong, Con Cuong, Anh Son, Quy Chau, and Que Phong) have been added 20,000 VND to their promotional accounts to call, text, and access data within 5 days. Customers who receive a notification message will enjoy this program from Viettel.
This is a timely action by the network operator to meet people's need to maintain communication, as well as help rescue work to be carried out more smoothly and easily.
Previously, more than 676,000 prepaid customers in the area affected by the stormstorm no. 3In Nghe An, Viettel also added 20% of the card value to the promotional account when recharging on July 21 and 22, to maintain the account and ensure communication.
For customers using fixed broadband services, Viettel is also planning to support the free re-issuance of more than 4,000 wifi modem devices to customers in the above communes due to damage caused by floods.
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Due to the impact of Typhoon Wipha, widespread heavy rains and floods from Laos caused thousands of houses in communes on the border of Nghe An to be deeply submerged. To date, many communes are still flooded, cut off from traffic, and difficult to access.
Under the direction of the Ministry of Science and Technology, since July 23, Viettel Networks has opened roaming, connecting telecommunication waves so that users of all networks can communicate via Viettel waves in isolated areas. Specifically, Viettel has opened roaming in 16 communes in the border area of Nghe An and today (July 24) continued to add 11 more communes, bringing the total number of communes roaming into the Viettel network to 27, ensuring that mobile subscribers in these areas can maintain stable operations; meeting the needs of communication, rescue and relief.
Currently, Viettel is still focusing on mobilizing maximum resources and good personnel, mobilizing more than 60 rescue and incident handling teams from provinces and cities to support and restore the network system as quickly as possible, meeting the communication needs of people and the rescue and relief operations of local authorities in areas affected by floods./.