Nghe An Power Company provides instructions on installing the EVNNPC customer care app.

Although September has arrived – a time when the weather usually transitions to autumn with milder temperatures – Nghe An province is still experiencing prolonged heat with high temperatures, sometimes reaching 37-38°C. This continuous heat not only affects people's daily lives and health but also significantly increases the demand for electricity, especially for cooling appliances such as air conditioners, fans, and refrigerators.

In reality, during peak hot weather days, electricity consumption in many households has increased by 1.5 to 2 times compared to normal days. The simultaneous use of multiple electrical appliances, extended usage times, especially air conditioners running day and night, can significantly increase electricity bills, causing surprise and financial pressure for many families.

Nghe An Power Company advises: Customers should proactively control their daily electricity usage to avoid exceeding consumption. To use electricity efficiently and economically while still meeting living needs, customers should prioritize using energy-saving electrical appliances with energy efficiency labels according to the Ministry of Industry and Trade's standards. Limit the use of multiple high-power electrical appliances simultaneously. Adjust air conditioner temperatures appropriately (25-27°C), combining them with fans to increase cooling efficiency and save electricity. Turn off all electrical appliances completely when not in use, avoiding standby mode. Utilize natural light and ventilation during the day to reduce reliance on cooling and lighting equipment…

In addition, customers can proactively monitor their daily electricity consumption through the EVN app or the official website of the EVN Customer Care Center.mafiahttps://cskh.npc.com.vnTo adjust electricity usage habits appropriately and avoid being caught off guard when receiving the electricity bill at the end of the month.

Instructions for installing the customer care app:

* Download the Customer Service app

- For iOS: Open the App StoreSearch for the app “EVNNPC CSKH” and download it..

- For Android: Open the Google Play Store app.Search for the app “EVNNPC CSKH” and download it.

ButNoteOnly download from official sources as above; absolutely do not install through unfamiliar links.

- After installing the app, select "Allow notifications" so that the app can send notifications to the user.

* Log in and search:

- Enter your customer code or registered phone number to receive SMS notifications and find your customer code.

- Enter your password and select login (If you forget your password, select "Forgot password?" and follow the instructions to recover your password).

* Select the search option.

- Select your electricity bill to see how your bill was calculated for the month.

- Select the daily electricity consumption data to track your daily electricity usage. Since only a maximum of 15 days can be displayed at a time, if you want to look up data from a previous period, select a date from the previous day.

Phan Thuy