MobiFone has problems, many subscribers in Nghe An cannot be contacted
(Baonghean.vn) - As of 9:30 p.m. on September 29, Mobifone users in Nghe An were still unable to contact other subscribers. 3G and 4G services were also intermittent, sometimes working and sometimes not.
Since around 4:30 p.m. this afternoon, many customers who are MobiFone subscribers in Nghe An have reported paralysis from this network.
Mr. T. D.H, in Vinh City, reported that from late afternoonphoneHis phone was unable to contact other subscribers. Thinking that his phone had a problem, he turned it off and restarted it nearly ten times, but it still reported no service.
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| On the evening of September 29, many Facebook accounts posted statuses about MobiFone's loss of contact. Photo: Ha Chi |
Similarly, Ms. D., a bank employee in Vinh City, also said that every day before leaving, her son would call her to pick him up, but when he didn't call, she turned on her phone and found that it had no signal, and she couldn't turn it off and on again. She used a SIM card phone.ViettelCalled Mobifone customer service center but could not connect.
Mr. Quang, the owner of a phone store on Nguyen Thi Minh Khai Street, also said that this evening, many customers came to the store to have their phones checked, all of them using the MobiFone network.
The reason is that many people do not know that Mobifone network is down, so they think that the SIM card is faulty. This situation is not only of a few subscribers, but on Facebook and many forums, MobiFone customers also complain about the situation of not being able to contact.
Sources from the Nghe An Department of Information and Communications also confirmed that the loss of MobiFone signal connection occurred in many provinces and cities across the country, including Nghe An.
Baonghean.vn will continue to inform about this incident.