Lesson 2: Excellent initiative, effective application
With the "Taxpayer management and risk monitoring application", Nghe An Tax Department was honored in 2023 at the conference of the General Department of Taxation and has been effectively applied in the past time.
With the "Taxpayer management and risk monitoring application", Nghe An Tax Department was honored in 2023 at the conference of the General Department of Taxation and has been effectively applied in the past time.
In recent years, the application of information technology (IT) and promotion of digital transformation in tax management have always been strongly implemented by the Ministry of Finance, the General Department of Taxation, and the Nghe An Provincial Tax Department.
However, taxpayer data is still managed in a scattered manner in many different applications, causing difficulties for tax management as well as the direction and operation of leaders of tax agencies at all levels. This is even more evident when the policy of switching to using electronic invoices is applied, many shortcomings arise in the management of enterprises registering to use electronic invoices; the situation of taxpayers illegally buying and selling electronic invoices is increasing.
Therefore, there needs to be coordination in reviewing and handling illegal invoices among tax agencies across the country. Every day, the Tax Department receives many documents on coordination and warnings against businesses using illegal invoices. Nghe An Tax Department has assigned the specialized departments to receive, classify and then send them to the Inspection and Examination Departments (TTKT) and related tax branches for processing. After processing, the TTKT departments send reports back to the specialized departments assigned to synthesize the reports. All of this work is done manually, takes a lot of time, but the results are not high. The invoice review report is not thoroughly processed, there are many cases that are not processed but are still reported as processed, not assigning responsibility to the department, civil servants assigned to handle...
The reality is that it is necessary to centralize the NNT database to improve the efficiency of management and information analysis to serve the assessment of NNT risks; update information collected from outside; information on invoice risks sent by enterprises to other tax authorities, update inspection results; manage data from the assignment, review and processing of e-invoices with signs of risk between tax authorities nationwide. At the same time, strengthen the responsibility of tax departments and branches...
To solve the practical problems, Nghe An Tax Department has researched solutions to manage and assess taxpayer risks, and manage e-invoice risks with the initiative "Taxpayer management and risk monitoring (TDRR) at Nghe An Provincial Tax Department".
The representative of the initiative author group said: The land management application software is written in C# programming language, the interface is designed with Winform based on the ".NET" platform, using SQL Server database to store and retrieve information easily, quickly and with high security. The database is centralized on the Tax Department server. Those in charge are given accounts, and assigned rights to users according to their assigned functions and tasks. Allows the entry of preliminary data to assess the information situation of taxpayers, information transferred from other agencies such as Customs, Police, State Audit... warning information on invoices with signs of risk sent to other tax agencies across the country. In addition, the application supports users to review processing history, look up information with many information fields such as: Tax code, taxpayer name..., render reports quickly, fully and accurately.
The software allows importing invoice data with risk warnings transferred from other Tax authorities, processing, modifying incorrect invoice information, completing invoice review to switch to "Completed" status, helping officers to manage and control processed and unprocessed invoices clearly and conveniently.
Support for exporting detailed summary reports of all invoices with signs of risk into the system according to the available form. The initiative authors have advised the Department's leaders to issue Official Dispatch No. 3091/CT-CNTT dated June 1, 2023 on the implementation of taxpayer management and risk monitoring applications at Nghe An Tax Department to deploy at departments under the Tax Department, Vinh City Tax Department and regional Tax Departments from June 2023 to present, showing very high efficiency. The initiative has been evaluated as excellent by the General Department of Taxation. The application is a breakthrough in tax risk management and is highly applicable nationwide.
Mr. Nguyen Dinh Duc - Director of Nghe An Tax Department, who is also one of the authors of the initiative, said: The innovation of the initiative is that users do not need to log in to different applications to exploit the data of taxpayers in the province, but only need to log in to the TDRR application. Support the management of data on declaration information, information transferred from other agencies; invoices with signs of risk, initial risk assessment and survey for taxpayers registering to use electronic invoices. In addition, it contributes to building a centralized database based on the combination of taxpayer data on the applications of the Tax sector and external data collected by tax officials to support tax management.
Discussing the effectiveness of the initiative at the grassroots level, the Head of the Song Lam II Tax Department said: The results of effective application at the Department are favorable, supporting the Department in tax management. Helping the Department to better coordinate with functional agencies. The software allows entering the initial preliminary survey form on taxpayers who have not used electronic invoices according to the available form, modifying the input information, printing the survey form according to the form, and reporting the total for monitoring and management.
The above initiative of Nghe An Tax Department is just one of hundreds of initiatives of Nghe An Tax sector in recent years contributing to effective tax management in the area...
