AI can help workers save 122 hours a year

Google recently announced results from pilot programs showing that workers can save an average of 122 hours a year if they use AI to perform administrative tasks. This is part of Google's efforts to demonstrate the positive impact of AI on labor productivity and economic growth.

Integrating AI into administrative work could provide a significant economic boost to the UK, where the company estimates that up to £400 billion ($533 billion) could be generated from improved productivity through workforce training.

Pilot programs in the UK show that, if trained and supported in using AI, workers can save valuable time, reduce repetition in administrative tasks and improve work efficiency.

One of the key findings from the pilots was that taking simple steps like licensing employees to use AI and dedicating a few hours to basic training on the technology could double AI adoption rates in businesses, while boosting economic growth.

Google emphasizes that initial training doesn't need to be overly complex, but can make a big difference in increasing workers' confidence and use of AI.

In a recent report on its AI Works pilots, Google released data from its research partner Public First, which found that two-thirds of workers in these trials, particularly older women from lower socioeconomic backgrounds, had never used generative AI in their jobs.

This reflects a large gap in access and adoption of AI technology, which Google hopes to bridge through practical training and support programs.

Google's AI Works pilot programs, conducted in a network of small businesses, educational institutions and labor unions, clearly showed that workers could save 122 hours a year by using AI for administrative tasks, said Debbie Weinstein, president of Google Europe, Middle East and Africa.

These tasks include scheduling, email processing, and other office tasks that AI can automate, reducing manual workload.

However, a significant barrier that makes some workers hesitant to adopt AI is concerns about the legality and fairness of using this technology in the workplace.

“People often ask, ‘Am I allowed to do this?’ and need to be assured that the use of AI is legal and fair,” Weinstein said in an interview. So providing guidance and reminders about the rights and regulations involved is crucial.

According to Ms. Weinstein, after workers start using AI and just a few hours of basic training, they will feel more confident and quickly increase their use of the technology.

Results from the AI ​​Works program show that training and support can significantly increase the use of AI at work, with weekly use among women over 55 increasing from 17% to 56% within 3 months. Daily AI users among this group also increased from 9% to 29%.

These figures demonstrate that, with the right support and training, AI can not only save time but also create equal opportunities in accessing technology, while contributing to sustainable economic development.

Phan Van Hoa