Digital transformation

AI can help workers save 122 hours per year.

Phan Van Hoa May 2, 2025 16:36

Google's research has shown that workers can save up to 122 hours per year by applying artificial intelligence (AI) to administrative tasks, opening up great opportunities to improve work efficiency and reduce manual workload.

Google recently announced the results of its pilot programs showing that workers can save an average of 122 hours per year by using AI to perform administrative tasks. This is part of Google's effort to demonstrate the positive impact of AI on labor productivity and economic growth.

According to Google's estimates, integrating AI into administrative work could provide a significant economic boost to the UK, where the company believes it could generate up to £400 billion (equivalent to US$533 billion) from improved labor productivity through workforce training.

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Pilot programs in the UK have shown that, with training and support in using AI, workers can save valuable time, reduce repetition in administrative tasks, and improve work efficiency.

One of the key findings from the pilot programs is that taking simple steps such as licensing employees to use AI and dedicating a few hours to basic training on the technology can double the rate of AI adoption in businesses, while also boosting economic growth.

Google emphasizes that initial training doesn't need to be overly complex, but it can make a big difference in increasing employees' confidence and AI usage.

In a recent report on the AI ​​Works pilot programs, Google released data from its research partner, Public First, showing that two-thirds of workers in these trials, particularly older women from lower socioeconomic backgrounds, had never used generative AI in their work.

This reflects a significant gap in access to and adoption of AI technology, which Google hopes to bridge through practical training and support programs.

Debbie Weinstein, President of Google's Europe, Middle East, and Africa region, said that the AI ​​Works pilot programs, conducted across a network of small businesses, educational institutions, and labor unions, clearly demonstrate that workers can save 122 hours per year by using AI in administrative tasks.

These tasks include scheduling, handling emails, and other office duties that AI can automate, helping to reduce the amount of manual work.

However, a significant barrier that makes some workers hesitant to adopt AI is concern about the legality and fairness of using this technology in the workplace.

"People often ask: 'Am I allowed to do this?' and there needs to be assurance that the use of AI is legal and fair," Weinstein shared in an interview. Therefore, providing guidance and reminders about relevant rights and regulations is extremely important.

According to Weinstein, once workers begin using AI and receive just a few hours of basic training, they will feel more confident and quickly increase their use of the technology.

Results from the AI ​​Works program show that training and support can significantly increase AI adoption in the workplace, with weekly usage among women over 55 increasing from 17% to 56% within three months. Daily AI usage in this group also increased from 9% to 29%.

These figures demonstrate that, with the right support and training, AI not only saves time but also creates equal opportunities in accessing technology, while contributing to sustainable economic development.

Source: CNN
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