Technology

A revolution in airport procedures with VNeID.

Quoc DuanJune 29, 2025 21:20

No more long queues, no need to present identification. That's the experience the VNeID app brings, a technological leap forward in airport procedures.

Imagine standing at the airport check-in counter; with just a few taps on your phone, in less than 10 seconds, you've completed the procedure and are ready to board your flight. That's the experience the VNeID app provides, a technological leap that is changing the way we travel.

Cuộc cách mạng trong thủ tục sân bay với VNeID

VNeID - A revolution in airport procedures

From April 2025, several airlines such as Vietnam Airlines and Vietjet Air have integrated VNeID check-in, allowing passengers to complete the procedure with just a few taps on their phones.

Passengers no longer need to carry identification documents as before; they only need a VNeID level 2 account and facial recognition technology. This not only saves time but also reduces congestion at the airport, especially during peak periods.

Why is VNeID so fast?

VNeID is the national electronic identification application, integrating personal information such as citizen identification cards, driver's licenses, and health insurance. With the "Airline Services" feature, passengers can:

  • Book your flight tickets online.
  • Check-in without showing any documents.
  • Passing through security and boarding the plane using facial recognition.

The table below compares the traditional check-in process and the VNeID check-in process:

Criteria Traditional check-in Check-in via VNeID
Time5-20 minutes, depending on the number of customers.Just 5-15 seconds with QR code scanning or facial recognition.
Documents to bringCitizen ID card, airline ticket, other documentsAll you need is a phone with VNeID.
ConvenienceQueue up, wait, undergo manual checks.Contactless, fast operation on the app.
SecurityDepends on manual inspection.National data synchronization ensures security.

VNeID experience journey at the airport

Imagine you're a young passenger preparing for a flight from Hanoi to Ho Chi Minh City. Instead of arriving at the airport two hours early to queue, you open the VNeID app, go to the "Airline Services" section, enter your flight code, select your seat, and use facial recognition.

On the main interface, select "Other Services" >> Select "Airline Services"
Select "Check in online" >> click "Check in online" and choose the airline you want to check in with.
Passengers should double-check that the information displayed on the interface is correct before proceeding with online check-in. Click "Confirm" below.

In just 10 seconds, your boarding pass is ready on your phone.

At Noi Bai or Tan Son Nhat airport, go straight to the security gate, scan the QR code or let the facial recognition machine do the scanning, and that's it!

According to reports, hundreds of passengers have experienced and appreciated this convenience.

However, to use this feature, you need:

  • VNeID account level 2 (personal information has been verified).
  • Update to the latest version of the VNeID app and the airline's app (if applicable).
  • Carry a backup copy of your identification in case of technical issues.

VNeID is ushering in a new era for Vietnam's aviation industry, where passengers can complete check-in in just 10 seconds. Have you tried checking in with VNeID yet? Share your experience or download the app to experience this convenience!

Quoc Duan