Revolution in airport procedures with VNeID
No more long queues, no need to show ID. That is the experience that the VNeID application brings, a technological step forward in airport procedures.
Imagine you are standing at the airport check-in counter, with just a few taps on your phone, in less than 10 seconds, you have completed the procedure and are ready to board the plane. That is the experience that the VNeID application brings, a technological advancement that is changing the way we travel.
VNeID - Revolution in airport procedures
Since April 2025, some airlines such as Vietnam Airlines and Vietjet Air have integrated the check-in feature via VNeID, allowing passengers to complete the procedure with just a few steps on the phone.
Passengers do not need to carry identification documents as before, just need a level 2 VNeID account and facial recognition technology. This not only saves time but also reduces congestion at the airport, especially during peak times.
Why is VNeID so fast?
VNeID is a national electronic identification application that integrates personal information such as citizen identification, driver's license, and health insurance. With the "Airline Services" feature, passengers can:
- Book flights online.
- Check-in without presenting documents.
- Go through security and board the plane using facial recognition.
The table below compares the traditional check-in process and that via VNeID:
| Criteria | Traditional check-in | Check-in via VNeID |
|---|---|---|
| Time | 5-20 minutes, depending on the number of guests | Just 5-15 seconds with QR code scanning or facial recognition |
| Documents to bring | ID card, plane ticket, other documents | Just need a phone with VNeID |
| Convenience | Queue, wait, manual check | Contactless, quick app operation |
| Security | Reliance on manual testing | Synchronize national data, ensure safety |
VNeID experience journey at the airport
Imagine you are a young passenger, preparing for a flight from Hanoi to Ho Chi Minh City. Instead of arriving at the airport 2 hours early to queue, you open the VNeID app, go to "Airline Services", enter the flight code, choose a seat, and authenticate your face.
In just 10 seconds, your boarding pass is ready on your phone.
At Noi Bai or Tan Son Nhat airport, you go straight to the security gate, scan the QR code or let the machine recognize your face, and that's it!
According to records, hundreds of passengers have experienced and appreciated this convenience.
However, to use this feature, you need:
- VNeID level 2 account (personal information verified).
- Update to the latest version of VNeID app and airline app (if available).
- Carry spare identification in case of technical failure.
VNeID is opening a new era for the Vietnamese aviation industry, where passengers only need 10 seconds to complete the procedure. Have you tried checking in with VNeID yet? Share your experience or start downloading the app to experience this convenience!
