Technology

Revolutionizing airport procedures with VNeID

Quoc DuongDNUM_CJZAGZCACF 21:20

No more long queues, no need to show ID. That is the experience that the VNeID application brings, a technological step forward in airport procedures.

Imagine you are standing at the check-in counter at the airport, with just a few taps on your phone, in less than 10 seconds, you have completed the procedure and are ready to board the plane. That is the experience that the VNeID application brings, a technological advancement that is changing the way we travel.

Cuộc cách mạng trong thủ tục sân bay với VNeID

VNeID - Revolution in airport procedures

Since April 2025, some airlines such as Vietnam Airlines and Vietjet Air have integrated the check-in feature via VNeID, allowing passengers to complete the procedure with just a few operations on the phone.

Passengers do not need to carry identification documents as before, only need a VNeID level 2 account and facial recognition technology. This not only saves time but also reduces congestion at the airport, especially during peak times.

Why is VNeID so fast?

VNeID is a national electronic identification application that integrates personal information such as citizen identification, driver's license, and health insurance. With the "Airline Services" feature, passengers can:

  • Book flights online.
  • Check-in without showing documents.
  • Go through security and board the plane using facial recognition.

The table below compares the traditional check-in process and that via VNeID:

Criteria Traditional check-in Check-in via VNeID
Time5-20 minutes, depending on the number of guestsJust 5-15 seconds with QR code scanning or facial recognition
Documents to bringID card, plane ticket, other documentsJust need a phone with VNeID
ConvenienceQueue, wait, manual checkContactless, quick app operation
SecurityRelies on manual testingSynchronize national data, ensure safety

VNeID experience journey at the airport

Imagine you are a young passenger, preparing for a flight from Hanoi to Ho Chi Minh City. Instead of arriving at the airport 2 hours early to queue, you open the VNeID app, go to "Airline Services", enter your flight code, choose a seat, and authenticate your face.

At the main interface, click on "Other services" >> Select "Airline services"
Select "Check in online" >> click "Check in online" and select the airline you need to check-in for
Passengers check whether the information displayed in the interface is correct to proceed with online check-in. Click “Confirm” below.

In just 10 seconds, your boarding pass is ready on your phone.

At Noi Bai or Tan Son Nhat airport, you go straight to the security gate, scan the QR code or let the machine recognize your face, and that's it!

According to records, hundreds of passengers have experienced and appreciated this convenience.

However, to use this feature, you need:

  • VNeID level 2 account (personal information verified).
  • Update to the latest version of the VNeID app and airline app (if available).
  • Carry spare identification in case of technical failure.

VNeID is opening a new era for Vietnam's aviation industry, where passengers only need 10 seconds to complete the procedure. Have you tried checking in with VNeID yet? Share your experience or start downloading the app to experience this convenience!

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Revolutionizing airport procedures with VNeID
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