Instructions on how to lock Vietinbank credit card fastest
How to quickly lock Vietinbank credit card, in case Vietinbank credit card user loses card, or for some reason needs to lock Vietinbank card.
When should I lock my VietinBank credit card?
During use, you should lock your VietinBank credit card in emergency situations such as lost card, lost and unaccounted for card, suspected PIN code disclosure or unusual transactions.
In addition, if you no longer need to use it or want to save service costs, customers can also request to lock the card.
Lock card via VietinBank switchboard
Many people choose to call the hotline to lock the card fastest. You can contact 1900 558 868 or (84) 24.3941.8868 for support.
When connecting, the operator will ask for authentication information such as ID card number/CCCD number, account number, card number or branch where the card was issued. After successful verification, the staff will immediately lock the card.
Lock card via VietinBank Internet Banking
Customers who have registered for e-banking services can block their cards online.
Steps include: log in to Internet Banking, select Account and card, then click Lock card.
The system will send an OTP code to your phone, you just need to enter the verification code to complete the operation.
Lock card via VietinBank iPay application
The iPay Mobile application also supports customers to lock VietinBank credit cards easily. After logging in, select Card Services, click Lock Card, then confirm.
An OTP code will be sent to your phone, enter this code to complete the process.
This is convenient for those who regularly use smartphones.
Lock card directly at the transaction counter
If you do not use e-banking services, you can go directly to the nearest VietinBank transaction office to request card locking.
Please bring your valid ID card/CCCD for verification by the staff. After filling out the form as instructed, the bank will proceed to block your card.