Instructions on how to quickly block your Vietinbank credit card.

When should I block my VietinBank credit card?

During use, you should block your VietinBank credit card in emergency situations such as losing your card, misplacing it, suspecting your PIN has been compromised, or noticing unusual transactions.

Additionally, if customers no longer need the service or wish to save on service fees, they can also request to have their card blocked.

Card blocking via VietinBank call center.

Many people choose to call the hotline to block their card as quickly as possible. You can contact 1900 558 868 or (84) 24.3941.8868 for support.

Upon connection, the operator will request verification information such as your ID card number, account number, card number, or branch where the card was issued. After successful verification, the staff will immediately block the card.

Block your card via VietinBank Internet Banking.

Customers who have registered for online banking services can block their cards online.

The steps include: logging into Internet Banking, selecting the Accounts and Cards section, and then clicking Block Card.

The system will send an OTP code to your phone; simply enter the verification code to complete the process.

Block your card via the VietinBank iPay app.

The iPay Mobile app also allows customers to easily block their VietinBank credit cards. After logging in, select Card Services, tap Block Card, and then confirm.

An OTP code will be sent to your phone; enter this code to complete the process.

This is a convenient option for those who frequently use smartphones.

Card blocking is done directly at the counter.

If you don't use online banking services, you can go directly to the nearest VietinBank branch to request that your card be blocked.

Please bring your valid ID card/citizen identification card for verification by the staff. After filling out the form as instructed, the bank will proceed to block your card.