Instructions on how to lock BIDV credit card fastest
Detailed instructions on how to quickly lock a BIDV credit card, in case the BIDV credit card user loses the card, or for some reason needs to lock the BIDV card.
When do I need to lock my BIDV credit card?
In many situations, you should block your BIDV credit card to avoid risks. This could be when the card is lost, suspected of being used by a thief, the PIN information is leaked or when you no longer need to use it.
Additionally, if the card service fee is no longer affordable, locking the card is also a reasonable solution.
Lock BIDV card via support center
The simplest way is to call the hotline 1900 9247 directly. After providing verification information, the bank staff will help you block the card immediately. This is a useful option when urgent handling is needed.
Lock card at BIDV transaction counter
You can also go to the nearest BIDV branch or transaction office to request to block the card. Bank staff will receive information, verify your identity documents and block the card according to your request.
Lock card via BIDV SmartBanking application
With the SmartBanking app, you can proactively lock your card right on your phone.
Step 1: Open BIDV SmartBanking app on your phone and log in.
Step 2: Go to Card Services on the main interface.
Step 3: Select See more in the domestic debit card section.
Step 4: If there are multiple cards, select the card you want to lock and go to the card details interface.
Step 5: Select Lock/Unlock card, then select the reason for Suspending use.
Step 6: Click Continue to confirm, the system will notify that the card is successfully locked.
Locking BIDV credit cards on SmartBanking is not only fast but also helps you be more proactive in managing your finances. The card can be easily reopened when it is safe. This is an effective solution for those who regularly use electronic banking services.
Lock BIDV card by SMS
Users can also lock the card via SMS if they have registered for the BSMS service. Just compose a message with the syntax:
Lock a specific card: KHOA_[first 6 digits]_[last 4 digits]_[ID number] send to 8149
Lock all cards: KHOA_[ID Number] send to 8149
In which, the ID number is the ID card/CCCD number or passport registered with BIDV. For passports, you need to enter both letters and numbers together, for example: B123456. After sending, the system will confirm and proceed to lock the card for you.