The quickest way to block a Vietcombank credit card.
How to quickly block a Vietcombank credit card, in case the user loses their card, or needs to block it for any other reason.
When should you block your Vietcombank credit card?
During use, you need to block your Vietcombank credit card if it is lost, misplaced, or if you suspect any unusual transactions.
Additionally, when you no longer need to use the service or want to reduce service costs, blocking your card is a safe solution to avoid risks.
Block your card directly on VCB Digibank.
Vietcombank encourages customers to use VCB Digibank digital banking to block their cards as quickly as possible.
Simply log into the app, go to the Card Service Management section, then select Block Card, and the transaction will be processed immediately. This is a convenient and secure method for all customers.
Block your card via SMS to hotline 6167.
You can also block your card by sending a text message to 6167 using the following format:
Block all cards: VCB KT TOANBO
Visa card blocked: VCB KT VISA
MasterCard Lock: VCB KT MASTER
Amex card lock: VCB KT AMEX
Lock JCB card: VCB KT JCB
Blocked UnionPay card: VCB KT UNIONPAY
Domestic card blocking: VCB KT NOIDIA
If you don't remember the syntax, simply text VCB HELP to 6167 for instructions. The card will only be blocked when you receive a confirmation message that the activation was successful.
Block your card via hotline 1900545413
Customers can call 1900545413 to block their card via the automated system. Simply follow the instructions: press 1 → 1 → 1.
Alternatively, you can contact support directly to have your card manually locked.
Card blocking at Vietcombank branches.
If you wish to block your card directly, you can visit any Vietcombank branch or transaction office nationwide. Bank staff will assist you in blocking the card after you provide valid identification documents.
How to unlock the card after it's secure.
Once the risk has subsided, customers can reactivate their card on VCB Digibank by logging in, selecting Card Service Management, and clicking Unlock Card. Alternatively, you can also visit Vietcombank branches directly for assistance with unlocking your card.
