The fastest way to lock Vietcombank credit card

When should I lock my Vietcombank credit card?

During use, you need to lock your Vietcombank credit card when the card is lost, misplaced or there is suspicion of unusual transactions.

In addition, when you no longer need to use it or want to reduce service costs, locking the card is a safe solution to avoid risks.

Lock card right on VCB Digibank

Vietcombank encourages customers to use VCB Digibank to lock cards fastest.

Just log in to the application, go to Card Service Management, then select Lock Card and the transaction will be processed immediately. This is a convenient and safe way for all customers.

Lock card via SMS to hotline 6167

You can also block your card by sending a text message to 6167 with the following syntax:

Lock all cards: VCB KT TOANBO

Lock Visa card: VCB KT VISA

Master card lock: VCB KT MASTER

Lock Amex card: VCB KT AMEX

JCB card lock: VCB KT JCB

Lock UnionPay card: VCB KT UNIONPAY

Lock domestic card: VCB KT NOIDIA

In case you don't remember the syntax, just text VCB HELP to 6167 for instructions. The card will only be locked when you receive a successful confirmation response message.

Lock card via hotline 1900545413

Customers can call 1900545413 to lock the card via the automatic system. Just follow the instructions: press 1 → 1 → 1.

Alternatively, you can connect directly with support staff to manually lock your card.

Lock card at Vietcombank transaction counter

If you want to lock your card directly, you can go to a Vietcombank branch or transaction office nationwide. Bank staff will assist you in locking your card after you provide valid identification documents.

How to unlock card after safe

When there is no longer any risk, customers can re-open the card on VCB Digibank by logging in, selecting Manage card services and clicking Unlock card. In addition, you can also go directly to Vietcombank transaction points for support to unlock.