Warning about a new scam exploiting the merger of provinces and cities.

Vietnam Electricity Group (EVN) has issued an urgent notice regarding the increase in fraud related to the merger and adjustment of administrative boundaries in some localities. Criminals are taking advantage of this situation to impersonate electricity company employees in order to steal customers' money.

These individuals typically call, posing as electricity company employees, claiming it's related to a unit merger. Their goal is to steal bank account information and withdraw money illegally. They request the following from customers:

Access the link they provide to update your electricity bill payment information.

Providing personal information, sending messages, installing unfamiliar apps, or joining video calls for support.

EVN affirms that it does not request customers to update personal information or access suspicious links via phone calls or text messages. The public is advised:

Do not share your account information, password, or OTP code with strangers.

If in doubt, contact the Customer Care Center of the regional power company or report to the local police for verification.

EVN hopes that people will increase their vigilance to avoid losses from fraudulent activities.