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Customer care related updates
Nghe An Electricity Company guides on installing EVNNPC customer care app
Customers can proactively monitor daily electricity index via EVN application or the official website of EVNNPC Customer Care Center https://cskh.npc.com.vn...
Current events
Warning of impersonation of the Social Insurance Agency's Customer Care and Consulting Hotline number
(Baonghean.vn) - These switchboards all have the same number 1900.9966.xx and charge high phone bills.
5 jobs at risk of being replaced by artificial intelligence in the future
(Baonghean.vn) - With the remarkable development of artificial intelligence (AI), especially smart chatbots like ChatGPT recently, many professions will disappear in the future and workers will be eliminated.
Nghe An Electricity Company: Promoting the application of digital technology, improving service quality and customer care
(Baonghean.vn) - With the motto "Taking customers as the center", the Electricity industry in general and Nghe An Electricity Company in particular have made a strong transformation from the mindset of "pure electricity supply" to "providing electricity services".
Nghe An Electricity Company: Continuously improving customer care services
(Baonghean.vn) - Implementing the 2022 theme of Vietnam Electricity Group "Safe, flexible and effective adaptation". In order to continue production and business activities, investment and development, and implement the digital transformation roadmap in the new normal conditions, in the first 7 months of 2022, Nghe An Electricity Company (PC Nghe An) has strived to complete production and business targets, constantly innovating and improving services, meeting the increasing needs of electricity customers.
Nghe An: Duck meat price remains stable during Doan Ngo Festival
(Baonghean.vn) - Duck farms have reduced the number of ducks for meat due to the high price of animal feed. However, on the occasion of the Dragon Boat Festival, duck traders still meet customer demand, and the price remains at 70,000 VND/kg of prepared meat.
MobiFone connects 'Sending all love' to the Central region
(Baonghean.vn) - MobiFone's 4th "Sending all your love" music night will be held in Vinh City, promising to bring moments of sublimation and full of emotions to the audience when gathering many top Vietnamese artists such as Hong Nhung, Tung Duong, Bui Anh Tuan, Ai Phuong, Oplus music group with General Director Ho Hoai Anh...
Viettel Post Nghe An Branch organizes 2018 Customer Appreciation Gala
January 19, 2019 17:34
(Baonghean.vn) - On January 19, in Vinh City, Viettel Post Nghe An Branch organized the 2018 customer appreciation gala program, with the theme "Welcome the New Year, Welcome the Future".
Toyota Song Lam organizes the 20th Skill Competition
September 9, 2018 15:55
(Baonghean.vn) - On September 9, in Vinh City, Toyota Vietnam Automobile Company in collaboration with Toyota Song Lam organized the final round of the Toyota Skills Competition 2018 for excellent employees and technicians in the entire Toyota dealer system nationwide.
MOBIFONE Nghe An awarded 100 million VND to the winning customer
August 18, 2018 09:56
(Baonghean.vn) - On the afternoon of August 17, MobiFone Nghe An organized a Gold prize award ceremony for winning customers in the program "BUY PRODUCTS AND WIN GOLDEN BALLS".
Notice of network code conversion
July 10, 2018 09:44
(Baonghean) - Notice of network code conversion
Unprecedented customer service
March 26, 2018 15:18
To impress, some stores or service companies in the world 'psychologically attack' customers with care that exceeds expectations.
Thai Hoa Water Supply Company invests 16 billion VND to upgrade water quality
December 26, 2017 10:56
(Baonghean.vn) - In order to improve the quality of service for local people, Thai Hoa Water Supply Joint Stock Company has just invested 16 billion VND to replace water pipes.
7 golden rules when shopping online
November 14, 2017 16:03
(Baonghean.vn) - Online shopping is a trend that many people choose when they are "limited" in time. However, this form also has many potential risks. Just being careful is not enough, customers need to equip themselves with a few useful shopping tips.
Banks use robots as customer service staff
August 3, 2017 18:15
No matter how extraordinary a human is, they still need to rest, while robots can work continuously, without stopping until they... break down. That's why one of Sweden's largest banks uses robots for its customer service.
Former Oceanbank CEO 'takes care of customers, not paying extra interest'
March 6, 2017 20:51
The trial of the Oceanbank case on the afternoon of March 6 continued the questioning of the defendants with the participation of the Procuracy and lawyers.
Nghe An Electricity: Improving customer care quality
September 30, 2016 09:56
(Baonghean) - Considering customers as the driving force for development, Nghe An Electricity Company has been implementing many solutions to improve service quality and satisfy the needs of electricity users.
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