Blocking non-standard 2G phones from March 1, 2024

Users can look up these models at the linkhttps://tqc.gov.vn/2g-only.

At the same time, mobile telecommunications businesses are responsible for widely communicating the implementation of solutions to control and prevent connections to this mobile telecommunications network to their customers; and publishing information on contact points for resolving customer complaints.

The announcement of the Ministry of Information and Communications also stated that people with questions and complaints about 2G phones not being able to connect to the network should call the customer care center of the mobile company for support and guidance.

This is considered the latest move to realize the policies and orientations to stop 2G mobile technology and popularize smartphones to promote the digital economy and digital society that have been issued in recent times.

Viettel accompanies customers to "upgrade to 4G"

Before the official announcement of the Ministry of Information and Communications on preventing non-compliant 2G phones from joining the new network, Viettel proactively notified customers, recommending to quickly check whether the SIM and phone in use support 4G or not to make the conversion as soon as possible.

At the same time, Viettel accompanies customers in the process of "upgrading" to 4G through many attractive incentive programs for 2G subscribers switching to 4G.

Accordingly, Viettel has launched many lines of feature phones and cheap 4G smartphones with unprecedented preferential policies. Specifically, Viettel Telecom will subsidize up to 50% of some cheap 4G models with calling features (from only 290,000 VND/device). For customers who successfully switch to 4G and use smartphones, they will be given 28GB of high-speed data and free data when watching the TV360 application.

In particular, from now until March 31, 2024, Viettel customers who successfully convert from 2G SIM to 4G will also be able to participate in the UPGRADE 4G - UPGRADE Lucky Draw Program with prizes of 63 Honda Vision motorbikes, 567 Samsung Galaxy A05 phones and millions of GB of data and calling minutes. It is known that the total value of the program is up to more than 4.3 billion VND.

Turn off 2G waves to bring people to digital environment

The complete shutdown of 2G waves aims to utilize frequency resources for modern telecommunications technologies, in line with development trends.

One of the benefits of turning off 2G is to promote 100% of Vietnamese people to use smartphones. At that time, people will have access to diverse digital services, while creating a high-quality digital environment for the national digital transformation strategy in the 4.0 industrial revolution. The transition to 4G also helps users access high-speed Internet, conveniently using convenient online services in education, health, payment, entertainment, etc.

Up to now, major carriers have turned off 2G and 3G waves in low-demand areas, and are preparing the necessary conditions to be ready for this roadmap.

In preparation for the 2G shutdown plan, Viettel has pioneered widespread 4G coverage to all rural, mountainous and remote island areas, and tested 5G broadcasting in many provinces/cities across the country; ensuring that people will not have their communications interrupted when 2G technology is officially stopped.

Mr. Nguyen Trong Tinh - Deputy General Director of Viettel Telecombelieves that turning off 2G waves is a very correct policy, in line with the trend and needs of customers and society in the current period. "This is an important turning point in the development of telecommunications infrastructure in Vietnam as well as the key to opening up digital life, a digital future with many new conveniences and opportunities for people," Mr. Tinh emphasized.

For detailed information on incentive programs for customers switching from 2G to 4G, please visithttp://vietteltelecom.vn; My Viettel app or contact the free hotline198 for direct support./.