Blocking non-compliant 2G phones from March 1, 2024
(Baonghean.vn) - On February 23, the Ministry of Information and Communications announced that, starting from March 1, 2024, mobile operators are prohibited from allowing new mobile phones that only support 2G technology and are not on the list of certified 2G phones published by the Ministry (Telecommunications Department).
Users can look up these models at this link.https://tqc.gov.vn/2g-only.
At the same time, mobile telecommunications companies are responsible for widely communicating the implementation of solutions to control and block connections to this mobile telecommunications network to their customers; and publishing contact information for resolving customer complaints.
The Ministry of Information and Communications' announcement also stated that people with questions or complaints about 2G phones not connecting to the network should call the customer service hotline of their mobile phone provider for support and guidance.
This is considered the latest move to realize the policies and directions issued in recent times to discontinue 2G mobile technology and popularize smartphones to promote the digital economy and digital society.
Viettel accompanies customers in upgrading to 4G.
Before the official announcement from the Ministry of Information and Communications regarding the blocking of non-compliant 2G phones from joining the new network, Viettel proactively informed its customers, recommending that they quickly check whether their SIM cards and phones support 4G in order to switch as soon as possible.
Simultaneously, Viettel is supporting customers in the process of upgrading to 4G through many attractive promotional programs for 2G subscribers switching to 4G.
Accordingly, Viettel has launched several lines of affordable 4G feature phones and smartphones accompanied by unprecedented promotional policies. Specifically, Viettel Telecom will subsidize up to 50% of some affordable 4G models with calling features (starting from only 290,000 VND/phone). Customers who successfully upgrade to 4G and use a smartphone will receive 28GB of high-speed data and free data when watching the TV360 application.
Specifically, from now until March 31, 2024, Viettel customers who successfully upgrade from a 2G SIM to a 4G SIM will also be eligible to participate in the "Upgrade to 4G - Upgrade Your Life" lucky draw program, with prizes including 63 Honda Vision motorbikes, 567 Samsung Galaxy A05 phones, and millions of GB of data and call minutes. The total value of the program is estimated at over 4.3 billion VND.
Turning off 2G signals will bring people into the digital environment.
The complete shutdown of 2G networks aims to utilize frequency resources for modern telecommunications technologies, in line with development trends.
One of the benefits of shutting down 2G is that it will encourage 100% of Vietnamese people to use smartphones. This will give people access to a wider range of digital services and create a high-quality digital environment for the national digital transformation strategy in the context of the Fourth Industrial Revolution. The transition to 4G also allows users to access high-speed internet and conveniently use useful online services in education, healthcare, payments, entertainment, and more.
To date, major network operators have switched off 2G and 3G networks in areas with low demand, while simultaneously preparing the necessary conditions for this transition.
To prepare for the planned shutdown of 2G, Viettel has pioneered the widespread 4G coverage to all rural, mountainous, and remote island areas, while also testing 5G broadcasting in many provinces and cities nationwide; ensuring that people will not experience communication disruptions when 2G technology is officially discontinued.
Mr. Nguyen Trong Tinh - Deputy General Director of Viettel TelecomHe believes that shutting down 2G is a very correct policy, in line with current trends and customer and societal needs. "This is a crucial turning point in the development of telecommunications infrastructure in Vietnam, as well as a key to unlocking a digital life and a digital future with many new conveniences and opportunities for the people," Mr. Tinh emphasized.
For detailed information about promotions for customers upgrading from 2G to 4G, please visit [website address].http://vietteltelecom.vnUse the My Viettel app or contact the toll-free hotline.198 For direct assistance./.
