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service quality
News updates related to service quality
Building a professional and modern administration
With more than 1,400 administrative procedures (AP) received and resolved by 18 departments and branches under the Provincial People's Committee and 2 vertical agencies located in the area, over the past 4 years, the Nghe An Provincial Public Administration Service Center has continuously made efforts to simplify APs, improve service quality for people and businesses, and increase support for people to submit documents via online public services.
Party building
Nghe An State Treasury: Promoting administrative reform to improve customer service quality
With the goal of "Customer satisfaction is a measure of the performance of individuals and units", the State Treasury of Nghe An has continuously promoted administrative reform (AR), modernized professional activities to improve the quality of customer service.
Nghe An will focus on checking and monitoring the quality of tourist services.
(Baonghean.vn) - That is one of the directions of Vice Chairman of the Provincial People's Committee Bui Dinh Long at the meeting of the Provincial Tourism Development Steering Committee to evaluate the results of implementing tasks in 2023 and deploy the work plan for 2024.
Increasing electricity prices must go hand in hand with improving service quality.
(Baonghean.vn) - Before Vietnam Electricity adjusted the electricity price up, people were concerned about the pressure on income and jobs to make ends meet; at the same time, they expressed their wish that the Electricity industry should improve service quality in parallel with adjusting the electricity price up.
Innovate, create, and improve service quality for social insurance and health insurance participants.
(Baonghean.vn) - "Strengthening internal solidarity; innovating, creating, improving service quality and efficiency in implementing social insurance and health insurance policies towards the satisfaction of participants and beneficiaries of social insurance and health insurance; building a clean and strong Party organization" is the theme of the Party Congress of Nghe An Provincial Social Insurance for the 2020 - 2025 term.
Military Hospital 4: Continuously improving the quality of patient service
(Baonghean) - Military Hospital 4 is the final level hospital of Military Region 4, equivalent to the provincial level. In addition to the functions and tasks of receiving, treating and ensuring the health of soldiers in the entire Military Region, the Hospital also examines and treats all health insurance (HI) subjects who register for initial health insurance at the Hospital, as well as receives all BHYT patients transferred from general and specialized medical facilities in and outside the public sector in Nghe An and Ha Tinh provinces.
'The ostentatious lifestyle of officials undermines investor confidence'
Prime Minister Nguyen Xuan Phuc expressed his concern about the ostentatious, wasteful lifestyle that causes many negative reactions among some officials and party members in some mountainous provinces.
Hoang Mai Town Post Office: Top of the province in social insurance and health insurance collection
April 19, 2017 10:43
(Baonghean) - Separated and officially put into operation since July 2016, up to now, Hoang Mai Town Post Office is gradually improving its quality, better serving the increasingly diverse needs of the people; actively participating in social activities, helping the community.
ATM: Service quality 'uneven' with contribution fees
April 3, 2017 08:41
Cua Lo improves service quality for tourists
February 20, 2017 20:35
(Baonghean) - Cua Lo town has urgently promoted propaganda and advertising activities, urban beautification, and upgrading tourism infrastructure... to attract tourists to this beautiful coastal city.
Directive on strengthening discipline and order in state administrative agencies at all levels
September 15, 2016 14:55
(Baonghean.vn) - The Prime Minister has just issued Directive No. 26/CT-TTg on strengthening discipline and order in state administrative agencies at all levels.
Some hotels have had their stars 'de-rated'
August 7, 2016 15:03
The General Department of Tourism (Ministry of Culture, Sports and Tourism) has decided to revoke the 3-star accommodation recognition of 8 hotels in Hanoi and Thai Nguyen.
Forced reform to improve the quality of banking services
July 23, 2015 09:53
(Baonghean) - On July 21, in Hanoi, the State Bank of Vietnam (SBV) held a conference to promote administrative procedure reform (APR) and improve the quality of products and services of credit institutions (CIs) for people and businesses. At the conference, SBV Deputy Governor Dao Minh Tu discussed with the press the basic orientations and solutions to further improve the quality of products and services in the fields of banking activities in the coming time. Nghe An Newspaper respectfully introduces to readers.
Livestock industry: Ensuring quantity and quality to serve Tet
December 30, 2014 12:59
(Baonghean) - At this time, livestock farmers in the whole province are actively promoting the development and care of livestock and poultry to meet the increased demand for food at the end of the year. In general, the reality of livestock farming from cities, plains to mountainous areas shows that food sources are extremely abundant and rich...
Improve service quality, build Nghe An tourism brand
April 11, 2014 17:37
With the aim of removing difficulties for tourism and service businesses to promote tourism and service activities in the area, on the morning of April 11, in Cua Lo Town, the Provincial People's Committee organized a dialogue conference between provincial leaders and tourism and service businesses in the province. Comrade Dinh Thi Le Thanh - Member of the Provincial Party Standing Committee, Vice Chairman of the Provincial People's Committee - Head of the Steering Committee for Tourism Development chaired the meeting.
"Civilized restaurant" in Cua Lo town: Improving service quality for tourists
April 4, 2014 14:19
(Baonghean) - With the goal of building a civilized - modern - friendly - hospitable coastal city, in recent years Cua Lo Town has proposed many solutions to serve tourists better and better. In 2013, for the first time the town recognized "Civilized Restaurant" for 6 restaurants that met 3 standards. It was like a brand affirmation to improve the attitude of serving tourists of the restaurants.
Improve the quality of social insurance services
January 24, 2014 20:40
On the morning of January 24, the Provincial Social Insurance held a conference to summarize the work of 2013 and deploy tasks for 2014. Comrade Le Xuan Dai - Member of the Provincial Party Standing Committee, Vice Chairman of the Provincial People's Committee attended and directed the conference.
Need to improve the quality of bus service
August 28, 2013 18:42
Vehicles do not meet standards; the number, frequency of running, stopping, parking, picking up and dropping off passengers are not in accordance with regulations; speeding... These things show that the passenger transport service by bus in Nghe An has many problems that need to be promptly corrected.
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