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Nghe An police are working hard to make passports for people.

Dang Cuong - Dinh Tuyen • February 20, 2025 06:34

After more than 2 weeks of work since the Lunar New Year holiday, the Immigration Department (Nghe An Provincial Police) has completed documents for thousands of people applying for passports and travel documents. Despite the large workload, thanks to administrative procedure reform and increased staff, the issuance of passports and travel documents has been smooth and effective.

1.ảnh pv — According to Lieutenant Colonel Nguyen Thi Huong Giang - Deputy Head of the Immigration Department (Provincial Police): To serve the needs of people making passports and travel documents in the first days of the year, officers and soldiers did not take compensatory days off for Tet but mobilized 100% of their staff to work. Every day, the unit works from 7am (30 minutes before the prescribed working hours), increasing overtime, regardless of noon or evening to process received documents, transfer to the Immigration Department to issue passports on time as prescribed, not to cause congestion or backlog of documents. Photo: Dinh Tuyen

2.ảnh pv — To achieve the set goals, the unit has previously implemented many measures for officers and soldiers to quickly get to work, paying attention to checking and operating information technology equipment and technical software systems to ensure continuous, smooth, uninterrupted work, best serving the needs of citizens. (In photo: Immigration Department officers check passports before issuing). Photo: Dinh Tuyen

3.ảnh pv — Currently, instead of having to come in person to submit applications, people can apply for passports through online public services. However, because not everyone is proficient in technology, during the working days after Tet, the number of people coming to the Immigration Department of Nghe An Provincial Police to be guided on passport procedures is still quite large. In addition, the number of people coming to apply for travel documents has also increased significantly. Photo: Dinh Tuyen

4.ảnh pv — According to statistics, after the Tet holiday, in addition to the need to travel and visit relatives, most people come to make passports to go to work abroad, mainly to Japan, Korea... and to make travel documents to Laos. Determining the above needs, on peak days, the Immigration Department strengthens coordination with Truong Thi Ward Police, Traffic Police Team (Vinh City Police) to ensure security, order, traffic safety, and handle solicitors... In addition, so that people, especially those in mountainous, remote and isolated districts, do not lose money to solicitors who stand up to register, issue, and change passports and travel documents on their behalf, the Immigration Department also issues daily warnings in 3 languages, including Kinh, Mong and Thai for people to understand. (In photo: Officers of the Immigration Department guide people through the steps to register for a passport on the National Public Service Portal). Photo: Dinh Tuyen

5.ảnh pv — At the same time, so that people can do the passport making themselves, in addition to arranging officers to provide direct guidance, the Immigration Department also provides guidance in many forms, ensuring listening, viewing, and reading. Specifically, in addition to the loudspeaker system, in the headquarters of the Immigration Department, there is a TV with specific step-by-step instructions so that people can do the operations themselves on computers and phones, and there are instruction leaflets. Not to mention, right on the Fanpage of Immigration Management - Nghe An Provincial Police, there are also many instructions on operations and answers to frequently asked questions. Photo: Dinh Tuyen

54.ảnh pv — Ms. Lo Thi Lan, from Que Phong, shared: "I am preparing documents to go abroad to work, this is the first time I have done this procedure, so I am quite confused. But thanks to the enthusiastic guidance of the Immigration Department staff, I completed the procedure quickly and returned home on the same day." (In photo: The number of people coming to the Immigration Department of Nghe An Provincial Police is quite large early in the morning every day). Photo: Dinh Tuyen

08.ảnh pv — Nguyen Van Thong from Quynh Luu district said: "I heard that the first days of the year are very crowded, so I waited until after the full moon of the first lunar month to enter, but in reality it was still crowded. However, I still feel satisfied because everyone was carefully guided and waited their turn in an orderly manner." Photo: Dinh Tuyen

65.ảnh pv — Although the number of people coming in person increased compared to normal days, along with a large number of applications received online, after more than 2 weeks of working since the Lunar New Year holiday, the Immigration Department has received and successfully processed 7,073 applications for passports and 1,224 applications for travel documents. (In photo: People complete procedures for delivery via the Post Office). Photo: Dinh Tuyen

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