Two weeks to respond - a command to end the indifference of officials.

When market confidence is being challenged, and tens of thousands of businesses are struggling in a labyrinth of procedures, the commitment to "resolve all business proposals within two weeks" is an institutional boost, a call to action to transform the service system and gradually restore trust – the most valuable asset of the business environment.

A revolutionary order: put an end to the indifference of officials.

In reality, one of the most invisible yet dangerous barriers to businesses is not a lack of policies, but policies that are not implemented in a timely manner. Proposals are sent and then "fall into oblivion," with no one knowing who will handle them, when they will be processed, or what the results will be – this is what erodes the patience and entrepreneurial spirit of many businesspeople. More importantly, it causes businesses to lose business opportunities.

Therefore, the Prime Minister's request for ministries, departments, and localities to respond within two weeks, whether they agree or not, is an action to rectify public service attitudes. It puts an end to irresponsible silence and opens up expectations for a dynamic, timely, and responsible administration. In other words, it puts an end to the indifference of a segment of civil servants.

It's no longer an "internal procedure," but a commitment to public service.

The message "keeping things secret is unacceptable" also sets a new standard in public administration: administrative procedures are no longer internal affairs of state agencies, but a public commitment to society and businesses.

Instead of keeping files in a desk drawer and delaying indefinitely, officials and civil servants are now forced to face reality – either act or face consequences. A trustworthy administration is only one where refusals are as transparent as approvals, and explanations are clearly given as a duty, not a "favor."

A service-oriented mindset is replacing a control-oriented mindset.

The core essence of this directive is a shift in mindset – from a "control to mitigate risks" mindset to a "service to create opportunities" mindset. When ministries and agencies have two weeks to respond, it means they must be proactive, courageous, and accountable, rather than avoiding or passing the buck.

This is a continuation of the mindset that the Government has consistently pursued over the years: putting businesses at the center, using efficiency as the benchmark, and making citizen satisfaction the ultimate goal.

To bring about change, we must revitalize the system.

However, the two-week deadline is only meaningful if the entire administrative apparatus is truly mobilized. To achieve this, the "do less, make fewer mistakes" mentality, a chronic ailment of many government agencies, must be eradicated. Many officials fear responsibility, hesitate to sign documents, and are reluctant to make decisions. This fear has slowed down the reform process and paralyzed the spirit of service.

The government needs mechanisms to protect those who take action, while simultaneously holding those who do wrong or do nothing accountable. The system also needs to be redesigned to be more streamlined, with clearly defined responsibilities and a single point of responsibility for each group of issues.

Movement is impossible without monitoring and transparency.

A mechanism for processing business petitions within two weeks needs to be accompanied by a system for publicly disclosing progress: each petition must be coded and its processing status updated in real time. Each ministry, sector, and locality must periodically report the number of petitions processed, in progress, and overdue. Only when everything is scrutinized will the system truly move forward. The processing results should also be made public on various platforms so that citizens and businesses can be aware and monitor the process.

At the same time, the progress of handling requests must become a performance evaluation indicator, a mandatory KPI. Wherever requests are ignored, they must be singled out. And wherever requests are handled well, transparently, and responsibly, they should be commended and replicated.

There is no turning back for inertia.

The Prime Minister's decision is not merely a political statement. It is a legally binding directive, a commanding message delivered directly to every desk in the administrative apparatus.

It is time for every minister, every provincial People's Committee chairman, every department head, every division head... to reflect on themselves and question their conscience in public service.

– Have I actually processed the company's request on time?

– Have I acted in the common good, or am I still avoiding responsibility and shirking it?

– Have I lived up to the position entrusted to me by the Party, the State, and the people?

This is not just a question for individuals, but a test of the sense of responsibility and reform capacity of the entire system.

Reform is not a slogan, it's action.

Restoring trust doesn't come from positive reports, but from every suggestion being answered on time, every obstacle being thoroughly resolved, and every citizen and business feeling respected.

If the government is decisive, but ministries, departments, and localities remain inactive, then reforms will remain on paper. However, if the entire system is truly united, even a two-week directive can become the catalyst for a quiet but profound administrative reform – a reform to support businesses, unlock national resources, and propel the country forward.