Instructions on how to quickly block your Sacombank credit card.

When should I block my Sacombank credit card?

During use, there are situations where you are required to block your Sacombank credit card to ensure security.

For example, when the card is lost, the PIN is compromised, or there are signs of unusual transactions.

Additionally, if you no longer need the card or wish to reduce service fees, you can also request to have it blocked.

Block your Sacombank credit card directly through the Sacombank Pay app.

The Sacombank Pay app allows customers to manage all banking services directly on their phones, including the function to block Sacombank credit cards.

Open the Sacombank Pay app.

Select the "Manage cards and accounts" option.

Select the card you want to block -> Select “Customize card/account”.

Turn off the "Active Card" mode.

This is the quickest and most convenient method, especially in emergencies.

Lock your Sacombank credit card via Sacombank Internet Banking.

Besides the app, you can log in to Sacombank's Internet Banking to perform the operation. Follow the on-screen instructions to temporarily block your card immediately.

In the main interface, Log in -> Select “Cards” -> Select the card you want to lock -> Select “Lock”.

Block your Sacombank card via SMS or hotline.

Another way to block a Sacombank credit card is to send an SMS message with the following format: THE_KHOA_<last 4 digits of card> to 8149. The fee for each message is 1,500 VND.

Alternatively, you can also call the hotline 1900 5555 88 to have a staff member assist you in quickly blocking your card.

Permanently block your Sacombank card at the counter.

If you wish to permanently block your card, you need to go directly to a Sacombank branch and inform the teller of your request.

When you go, you need to bring the ID card/citizen identification card that was used to register for the card. After verifying the information, the bank will permanently block the card as requested.