Instructions on how to lock Sacombank credit card fastest

When should I lock my Sacombank credit card?

During use, there are situations that require you to lock your Sacombank credit card to ensure safety.

For example, when the card is lost, the PIN is revealed or there are signs of unusual transactions.

In addition, if you no longer need to use the card or want to reduce service costs, you can also request to lock the card.

Lock Sacombank credit directly on Sacombank Pay app

Sacombank Pay application allows customers to manage all banking services right on their phones, including the function of locking Sacombank credit cards.

Open Sacombank Pay app.

Select "Manage cards and accounts".

Select the card you want to lock -> Select “Customize card/account”.

Turn off “Active Card” mode

This is the fastest and most convenient way, especially in emergencies.

Sacombank credit lock via Sacombank Internet Banking

In addition to the application, you can log in to Sacombank's Internet Banking to perform the operation. Follow the instructions on the screen to temporarily lock the card immediately.

In the main interface, Login -> Select “Card” -> Select the card you want to lock -> Select “Lock”.

Lock Sacombank card via SMS or call center

Another way to lock a Sacombank credit card is to send an SMS message with the syntax: THE_KHOA_<last 4 digits of the card> to 8149. The fee for each message is 1,500 VND.

In addition, you can also call directly to the hotline 1900 5555 88 to get staff support to quickly lock the card.

Permanently lock Sacombank card at the counter

In case you want to permanently lock your card, you need to go directly to a Sacombank branch and notify the transaction officer of your need.

When you go, you need to bring your ID card/CCCD that you registered to open the card. After verifying the information, the bank will permanently lock the card as requested.