Nghe An Forest Rangers train on citizen reception and petition handling
On the morning of November 5, Nghe An Forest Protection Department organized a training conference for over 100 forest rangers on citizen reception, petition handling and complaint and denunciation resolution.
The conference was taught by Ms. Nguyen Thi Quynh Nga - Deputy Head of Department 4, Nghe An Provincial Inspectorate, who directly conveyed the contents of skills and professional work in receiving citizens, handling petitions, resolving complaints and denunciations.
The training course has 4 contents: Legal documents regulating citizen reception and handling of petitions; Basic issues on complaint settlement; Denunciation settlement procedures; Income and asset declaration.
Through the training program, trainees are equipped with additional legal knowledge and enhanced skills in handling situations related to citizen reception, complaint and denunciation settlement in accordance with legal regulations.
At the same time, raise awareness and responsibility of the staff and forestry sector in strengthening discipline and administrative discipline in serving the people, ensuring strict implementation of legal regulations on citizen reception, handling of petitions, complaints and denunciations.
