Yen Thanh Water Plant improves the quality of water supply services to people
Over the years, Yen Thanh Water Plant has continuously innovated technology, invested in infrastructure, and expanded the water supply network. Thereby, improving service quality and ensuring safe water sources for people.
Yen Thanh Water Plant is located in Yen Thanh town, Yen Thanh district with a scale and capacity of 5,000 m3/day and night, the unit always ensures to provide clean water for nearly 8,000 households in Yen Thanh town and the communes: Tang Thanh, Hoa Thanh, Van Thanh, Xuan Thanh, Bac Thanh. In addition, the factory also supplies water to small industrial parks, Yen Thanh General Hospital...
Mr. Hoang Van Minh - Chairman of the Board of Directors of Yen Thanh Water Plant said: To ensure a stable supply of domestic water for people, the plant has proactively developed and implemented a detailed water supply plan for each area, ensuring a stable and continuous water source; strengthening the inspection of input and output water quality, ready to serve the needs of customers 24/7.
In recent times, the factory has focused on investing in upgrading equipment and machinery to ensure scientific and safe operation of production plants and water supply networks; promptly handling incidents in the water supply network system, promptly resolving customer problems.
To improve service quality, the factory's technical staff regularly monitor and check the quality of input raw water; supervise testing of quality indicators according to regulations, check water quality on pipelines and commercial water samples; regularly inspect the factory's site, maintain machinery and equipment; ensure safety standards and quality of new water supplied to serve the people.
Currently, the factory is upgrading and handling landslides on the embankment of the raw water reservoir to ensure no leakage. In particular, Yen Thanh Water Plant has recently connected water pipes to serve domestic water and production for the Vietfast (Taiwan) Shoe Factory Project, processing shoe and sandal products with a total investment of 30 million USD in Bac Thanh commune, Yen Thanh district, with a scale of over 10,000 workers.
The factory has implemented solutions to protect water resources, closely coordinated with local authorities at all levels to protect water security and safety, and installed 10 "no dumping" signs, including 8 signs along the N8 canal and 2 signs on the main canal.
Along with good management and operation, the factory focuses on improving service quality and customer service. Arrange technical staff to be on duty at the unit to receive information, promptly handle incidents, and ensure water supply to people and businesses in the shortest time.
In addition, the factory has applied information technology to customer care services. Previously, people had to pay for water in cash, but now, people can pay for water through smartphone applications, saving time...
Ms. Nguyen Thi Van - a resident of Yen Thanh town said: "The factory always provides enough water for people to use and live, especially the water source is always clean, so people feel secure when using tap water."
Mr. Hoang Van Minh added: To further improve service quality, by 2025, the factory will invest in upgrading some automation equipment, such as the manual valve system will be replaced with electric valves, and invest in Lamen sedimentation technology - a water treatment method that uses gravity sedimentation to remove suspended solids from water sources.
In order to proactively source raw water, in 2025, Yen Thanh Clean Water Plant is about to deploy the construction of the project "Regulating lake, water reservoir serving domestic water" in Roc Lai area, Yen Thanh town, invested by Yen Thanh District People's Committee with an area of 2.5 hectares.
The reservoir will store over 90,000 m3, after being put into use, in addition to creating an environmental landscape, it also helps Yen Thanh Clean Water Plant to be proactive in operating clean water. In particular, the plant is completely proactive in water sources to serve people and businesses.
Thanks to that, Yen Thanh Water Plant has actively contributed to improving public health, well serving the water needs of people and businesses in the district./.
