Prudential opens its North Vinh general agency office.

(Baonghean.vn) - On November 16th, Prudential officially launched its General Agency Office model based on new quality standards in Vinh City.

Previously, Prudential had converted, upgraded, and opened 107 new branch offices according to the new quality standards.

A representative from Prudential Vietnam Co., Ltd. speaks at the opening ceremony.

A panoramic view of the opening ceremony.

These branch offices are built upon Prudential's "Perfect Customer Service Model" through new service standards, brand image, and consistent service quality.

Accordingly, Prudential will offer customers a distinctive experience through its impressive, modern office system, consistent branding, and impeccable service.

In particular, with its one-stop insurance service, professional staff, and clear, simple procedures, customers can complete transactions quickly and efficiently.

Presenting flowers to congratulate the North Vinh General Agency Office.

In addition, the new standard Prudential Representative Office will also create many positive experiences for customers through attentive reception and service, and by receiving all feedback to improve service quality. The open-plan working environment also facilitates better interaction within Prudential as well as with customers.

At the opening ceremony of the Bac Vinh Branch Office, through the Nghe An Provincial Children's Protection Fund, Prudential awarded 20 scholarships to underprivileged but studious students, each worth one million dong, totaling 20 million dong.

Granting scholarships to underprivileged but studious students.

Mr. Dang Tuan Anh, Director of Prudential's General Agency Office in Bac Vinh, said: “The Bac Vinh General Agency Office is one of the important links that helps Prudential serve local customers quickly and efficiently. We believe that with this new model, Prudential's General Agency Office here will provide better service quality, increasing new and reliable experiences for customers. Through this, we also hope to create more jobs for people by recruiting suitable personnel to join Prudential's professional insurance agency force.”

Ribbon-cutting ceremony for the opening of the general agency office.

In Nghe An province, Prudential currently has 13 offices: Bac Vinh, Tay Vinh, Quynh Luu, Dien Chau, Nghia Dan, Quy Hop, Quy Chau, Tan Ky, Do Luong, Que Phong, Ky Son, Thanh Chuong, and Con Cuong. In 2015, Prudential paid out insurance claims (cash) totaling over 45 billion VND.

During its operations, Prudential in Nghe An has also been actively involved in local community activities.

Thu Huyen