Prudential opens new standard general agency office in Nghe An
(Baonghean.vn) - On July 23, Prudential officially opened the General Agency Office (GAO) model according to new quality standards in Long Son ward, Thai Hoa town, Nghe An province.
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| Mr. Wilf Blackburn - General Director of Prudential Vietnam Life Insurance Company Limited spoke at the opening ceremony. |
At the ceremony, through the Nghe An Province Children's Support Fund, Prudential presented 30 bicycles to poor students, each worth 2 million VND, with a total value of 60 million VND.
Previously, Prudential has put 18 new representative office models into operation in the provinces of Quang Ngai, Da Lat, Binh Dinh, Da Nang, Quang Tri, Thua Thien Hue, Ho Chi Minh City, Hanoi and Ben Tre. These representative offices are built on Prudential's "Perfect Customer Service Model" through new service standards, brand image and consistent service quality.
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| Mr. Dinh Van Thi - Vice Chairman of Thai Hoa Town People's Committee spoke at the opening ceremony |
Accordingly, Prudential will bring customers different experiences from the impressive, modern office system, consistent brand and perfect service. In particular, here with one-stop insurance service with professional staff, clear and simple process will help customers complete transactions quickly and most effectively.
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| Mr. Dang Tuan Anh - Director of Prudential Nghia Dan General Agency Office spoke at the opening ceremony |
In addition, the new standard VPTĐL will also create many good experiences for customers when they are welcomed and served attentively, receiving all feedback to improve service quality. The open working environment here also helps to interact better within Prudential as well as with customers.
Mr. Dang Tuan Anh, Director of Prudential General Agency Office in Nghia Dan - Nghe An said: “Nghia Dan General Agency Office in Nghe An is one of the important links that helps Prudential serve customers quickly and effectively in the locality. We believe that with this new model, Prudential's General Agency Office will provide better service quality, increase many new experiences, love and trust for customers. Through this, we also hope to create more jobs for people through recruiting suitable personnel to join Prudential's professional insurance agency force”.
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| Prudential's Board of Directors and local authorities of Thai Hoa Town attended the opening ceremony. |
Mr. Wilf Blackburn, CEO of Prudential shared: “Through the VPDL, we hope to bring customers different experiences through new Service Standards; the synchronization of brand image as well as service quality of the VPDL system nationwide. Thanks to that, Prudential customers will be served best with consistent quality standards. In particular, with the first 20 VPDL openings, Prudential will coordinate with each locality to give poor but studious students a total of 600 bicycles worth 1.2 billion VND”.
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| Poor students in Nghia Dan district received gifts from Prudential to help them excel in their studies. |
In Nghe An, Prudential currently has 11 offices: Bac Vinh, Tay Vinh, Quynh Luu, Dien Chau, Nghia Dan, Quy Hop, Quy Chau, Tan Ky, Do Luong, Que Phong, Ky Son. In 2015, Prudential made insurance payments (in cash) with a total amount of more than 45 billion VND.
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| Opening of Prudential Vietnam General Agency office in Thai Hoa town |
During its operation, Prudential in Nghe An has also actively participated in local community activities, including outstanding programs such as: Donating hundreds of bicycles and scholarships to poor and studious students, screening for heart disease for poor children, free eye examination and surgery for children in difficult circumstances, planting trees at Martyrs' Cemeteries, giving health insurance cards to near-poor women, supporting hospital fees for poor patients, building charity houses for people with revolutionary contributions, sponsoring the Golden Bell program, coordinating the implementation of "Wings of Love - Peace of Mind to Continue Stepping" in the locality...
This is a program implemented by Prudential in coordination with the National Traffic Safety Committee in 63 provinces and cities to share the pain of traffic accidents by providing about 15,000 free life insurance contracts to 5,000 households in difficult circumstances. In Nghe An province alone, in 2015, Prudential Company provided 383 free life insurance contracts to 198 households.
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| Prudential always brings customers the best service. |
Prudential currently has a widespread business system with 8 partner banks, more than 300 customer service centers and branch offices in 63 provinces and cities nationwide. Along with business activities, Prudential always actively contributes to social responsibility activities. With the aim of contributing to community development and sustainable development. In the first phase from 2011-2015, Prudential contributed 123 billion VND focusing on 3 important areas: Education, Healthy Living and Community Support. In 2014, Prudential was honored to receive the Second Class Labor Medal awarded by the President in recognition of its great contribution to the economic and social development in Vietnam. Asia Insurance Magazine also awarded Prudential the title of Life Insurance Company with the best social activities. |
Thu Huyen - Quang An
