Review and overcome shortcomings of Cua Lo beach tourism services
This year's April 30 and May 1 holidays saw a boom in tourism at Cua Lo beach, Vinh City. In addition to the positive signs, some shortcomings in services have also been reported by the people. Immediately after the holiday, with a receptive spirit, Vinh City held a meeting, promptly assessed and proposed solutions...
Record number of visitors, rich activities
The 2025 tourist season marks a strong transformation of Cua Lo beach when it is the first year of merging into Vinh city with many positive signals.
According to the Department of Culture, Science and Information of Vinh City, during the recent April 30 - May 1 holiday, the city welcomed and served more than 460,000 visitors, of which about 190,000 stayed overnight. Revenue from tourism reached about 330 billion VND. Notably, Cua Lo beach area welcomed about 322,000 visitors, accounting for 70% of the total number of visitors to Vinh City during the holiday.
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Visitors to Cua Lo are not only attracted by the long beach, fine white sand and clear blue sea, but also by the bustling, vibrant atmosphere from morning to night. From early morning, Binh Minh Square area is bustling with sports activities such as jogging, cycling, community yoga... When night falls, Cua Lo beach puts on a brilliant light appearance with street art programs, folk singing performances, night cuisine and unique OCOP booths. The streets in the city center are always bustling with people checking in, shopping, eating and drinking, creating a bustling festival atmosphere for many days.
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The highlight of the series of activities is the Cua Lo Beach Tourism Festival 2025 which opened on the evening of April 19. The elaborate art program, gathering many famous singers and artists, attracted tens of thousands of people and tourists to attend, creating a rare vibrant atmosphere.
Not only stopping at swimming, many tourists also choose to explore surrounding destinations such as Lan Chau island, Van Loc temple, Hai Giang fish sauce village, Nghi Thuy fishing port...
Coastal fishing villages have also recorded a significant increase in the number of visitors coming to enjoy fresh seafood. In particular, tourism services have been significantly improved, with friendly staff, stable prices, and convenient services arranged reasonably, contributing to increasing sympathy with visitors.
According to records, the security and order situation and safety at tourist areas and spots along Cua Lo beach during the recent holidays were well ensured, contributing to building the image of a safe and friendly destination.
Listen to comments and promptly address existing problems.
Despite many positive results, the recent holiday also revealed some limitations in the organization and provision of services at Cua Lo beach tourist area, most notably the issue of the fresh water shower system.
On forums and social networks, many tourists have reported weak water, impurities or no water in the shower. Some places have also reported broken shower heads, unsightly water leaks or people leaving the taps open after showering, causing water to flow wastefully.
In addition, some shower stalls are dirty with trash such as shampoo bags and plastic bags thrown around, causing wastewater to stagnate. Public toilets located in the shower area are free for people to use, but are dirty because no one cleans them regularly.
In addition, the phenomenon of canoes encroaching on the beach area to solicit visitors still appears, causing safety risks. At some times, the free parking lot is messy, lacking guides and regulators, causing congestion... Although the Urban Force and the Rescue Team have reminded, because the beach organization model has just come into operation and the force is still thin, control has not been thorough.
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Talking to Nghe An Newspaper reporter, Mr. Le Sy Chien - Vice Chairman of Vinh City People's Committee said: After receiving the feedback, during the peak holiday days, we went directly to the scene to check, survey, and even acted as tourists to assess the reality.
Through inspection, the water quality at some points was still guaranteed, but due to the large number of visitors, especially on April 30 and May 1, the supply system could not meet the capacity, leading to the inevitable weak water situation at some showers. However, the working group did not record any showers that had completely lost fresh water.
Regarding the public toilets that are not yet environmentally friendly or the parking lots that are still messy, with the spirit of learning, the city will direct the forces to rectify this during the tourist season this year. In addition, the city will also step up propaganda for tourists to maintain public hygiene, not litter, and raise awareness of using the free clean water system by locking it after bathing.
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A representative of Nghe An Urban Environment and Construction Joint Stock Company - the temporary unit managing the fresh water shower system said: The unit studied and consulted the shower investment model at some large beaches such as Da Nang and Nha Trang. However, during the peak holiday season, there was a situation of weak water and dripping at some faucets.
The reason is that the current system is a combination of previously invested small shower heads and new equipment invested by the company, which is not completely synchronized. Part of the reason comes from people using it incorrectly, such as turning the valve too hard, not turning off the water after use, causing damage to the equipment. To improve, the company has urgently added 2 large capacity pumps, bringing the total to 7 machines operating 24/7, ensuring that the weak water situation does not recur.
On May 5, the first working day after the holiday, the Vinh City People's Committee held an urgent meeting with relevant units to review and comprehensively assess the remaining issues and propose corrective measures. The city also proposed that the Provincial People's Committee allow bidding to select professional tourism service providers to improve the quality and consistency at Cua Lo beach. While waiting for the bidding, the management of the shower system is still undertaken by Nghe An Urban Environment and Construction Joint Stock Company.
Although not yet fully meeting expectations, the bold change of the sea space towards modernity and civilization has created a breakthrough. We are open to receiving feedback from people and tourists and will continue to adjust and improve in the coming time.
Mr. Le Sy Chien - Vice Chairman of Vinh City People's Committee
With the achieved results and the spirit of learning and promptly overcoming shortcomings, Vinh City is gradually affirming the position of Cua Lo beach as a key, friendly, safe and attractive tourist destination in the North Central region.
