Economy

Nghe An Shipper 'running' for Tet orders

Thanh Phuc DNUM_CAZABZCACF 14:08

Nowadays, most people shop online for Tet. The number of orders has increased dramatically, shippers have to work at full capacity to ensure service during the peak Tet season.

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At the end of the year, delivery services are very busy, shippers are flooded with orders. Photo: TP

Starting at 5am, Mr. Nguyen Quoc Viet, residing in Hung Binh Ward (Vinh City) went to the local home-made food production facility to receive orders, receive goods and start delivering them to the inner city of Vinh. Mr. Viet is considered a "regular" shipper of this facility. Normally, every day, he receives 30-50 orders, each order costs 10,000 - 15,000 VND (depending on the distance). During Tet, the peak is from December 20th onwards, when people prepare for Ong Cong, Ong Tao and Tet Nguyen Dan, the number of orders increases 2-3 times. Therefore, he has to work from 5am to midnight to deliver orders to customers.

Mr. Viet said: “These are mostly pre-ordered orders, they receive the goods on the scheduled date, so I have to deliver the goods on time. Every day, there are 100-150 orders, the nearest order is about 3 km away, the farthest can be up to 15 km, so driving a motorbike around nearly a thousand kilometers is normal.”

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There are shippers who deliver 100-120 orders a day, 3-4 times more than usual. Photo: TP

Having worked as a shipper for a delivery company for 3 years now, Mr. Nguyen Ba Tu (residing in Quynh Thien ward, Hoang Mai town) is used to the pressure of work during the peak Tet season. The trend of shopping on online platforms is increasing, especially at the end of the year, so from the Lunar New Year onwards, his work has been extremely busy. He delivers goods to Hoang Mai town, Quynh Luu and even communes in Thanh Hoa bordering Hoang Mai town.

“Normally, I only receive a maximum of 25-30 orders, but at the end of the year, the number of orders doubles, and from December 20 onwards, the number of orders triples. I have to travel from early morning to late at night to deliver to customers on time.”

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It is not difficult to see shippers with trucks loaded with heavy orders on the roads. Photo: TP

As a seller of confectionery and imported food from Russia in Vinh city, Ms. Duong Van Nga said: “From Christmas to Lunar New Year, the number of customers ordering goods increased 2 to 3 times compared to normal. Although there is a store, customers mainly buy goods through Facebook.

Therefore, I have to hire a shipper or a shipping unit (if the customer is in the suburbs or another province). At this time of year, it is more difficult to call a shipper because they have a lot of orders every day. To be proactive, I have to hire 2 people to specialize in shipping orders for my store at the end of the year."

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At this time, shippers have to deliver goods overnight to meet deadlines. Photo: TP

Nowadays, online shopping has become a common trend for people because of its convenience and cheaper prices. Many people, especially young people and office workers, are more familiar with 1 click to shop for Tet than going directly to the store to buy goods. As e-commerce develops, the number of online delivery people is also increasing.

Shipper are busier these days due to year-end shopping demand and promotional programs. Many delivery units have had to hire more workers to ensure the large volume of orders.

Mr. Thai Van Phat, representative of a fast delivery unit in Vinh city, said: “Our facility has 50 shippers. At this time, the number of orders has increased, each person must ensure the delivery of 100-120 orders/day. During Tet, we continuously recruit and add staff but still cannot meet the needs of customers. Therefore, the work of shippers is very stressful, they have to work 12-14 hours a day, most of them have lunch and dinner on the road to ensure work progress.”

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Despite increasing staff, most delivery units are overloaded during the Tet peak season. Photo: TP

Not only facing time pressure, to complete the job well, shippers need to know the route, keep accurate time, and plan the movement to optimize delivery time. During the year-end shopping season, near Tet, they also have to be more careful and thoughtful when delivering special items such as ornamental plants, food, wine, fragile goods...

Despite the hardship and pressure, most delivery staff feel excited because the more orders they receive, the higher their income.

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Hard work and pressure, but in return, the shippers' income is 3-4 times higher than usual. Photo: TP

According to a report by Google, Temasek & Bain, more than 61 million Vietnamese people will shop online by 2024. With more than half of the population shopping online, millions of individuals doing business without opening a store... promoting the strong development of the express delivery and transportation market in Vietnam, especially during Tet.

The Tet gift market is not simply about selling products but also includes professional packaging and shipping services. The high volume of Tet shopping, combined with the need for fast and secure shipping, helps the logistics industry make a fortune during Tet.

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Nghe An Shipper 'running' for Tet orders
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