BAC A BANK - Bank with outstanding priority customer service
BAC A BANK has just been honored as the Priority Services of the Year at the Vietnam Wealth Advisor Summit (VWAS 2024). This is the second consecutive year that BAC A BANK has received this award for its outstanding products, services, policies and processes serving priority customers.
Since its establishment (September 17, 1994), BAC A BANK has always pursued the philosophy of "Serving customers best for development", thereby paying special attention to the service experience journey. Among them, it is impossible not to mention the policies for priority customers - a segment that is assessed to bring outstanding economic benefits and at the same time always has strict requirements on product and service quality.

With a different business mindset, BAC A BANK has its own "attraction" to priority customers. Coming to BAC A BANK, customers' perceived value is put first, from the quality of providing high-class services to practical preferential policies and products that meet all needs. The bank also pays special attention to the health of this high-end segment by giving away countless quality, clean, completely natural products from the series of projects that BAC A BANK consults on investment such as TH true MILK; TH true HERBAL; TH true FOOD;... This is a unique highlight and is always highly appreciated in the priority customer care policy of this bank.
On the occasion of its 30th anniversary (September 17, 1994 - September 17, 2024), BAC A BANK has also launched an attractive gift and interest rate incentive policy to show gratitude to key customers. The incentive policies are built on real needs and meet customers' wishes properly and sufficiently, which is the result of many years of cooperation between the two sides.
“BAC A BANK's priority customer care service is systematically implemented by a team of experienced and reputable specialists, so that customers can confidently choose. With a network of branches and transaction offices across 42 provinces and cities nationwide, BAC A BANK is truly bringing the most convenient experience to customers.
This award is a recognition of the Bank's continuous efforts in the journey to improve the quality of customer service," a representative of Bac A Commercial Joint Stock Bank shared at the award ceremony at the Vietnam Financial Advisory Summit this year. BAC A BANK was honored in this category for two consecutive years as the result of independent evaluation and judgment by a Council of experts with extensive experience in the market, as well as votes and judgments by readers and the investor community.

The Vietnam Financial Advisors Summit (VWAS 2024) is an event on asset management, organized by Investment Newspaper and the Vietnam Financial Advisors Community under the auspices of the Ministry of Planning and Investment. Investment Newspaper and VWAS jointly organize the 2024 Outstanding Financial Management Products/Services Selection Program within the framework of this forum.
In its second year of implementation, this voting program has been assessed as meeting international best practices in asset management industry awards, having clear evaluation criteria and being judged by a Voting Council of reputable independent experts at home and abroad.
With a product design mindset that always puts customers at the center; the chain of products, services, and programs of BAC A BANK is aimed at building to bring optimal benefits to customers. Many specialized products are deployed by the bank to meet the needs of each customer group such as specific savings packages with competitive interest rate policies, typically Savings for Home Builders, Savings for the Elderly...
Although the BAC A BANK MasterCard international credit card product is new to the market, it has made its mark with countless attractive benefits and classy privileges such as accumulating points to redeem gifts, cashback, travel, shopping, and dining incentives... for cardholders. In order to enhance the digital experience for customers, BAC A BANK constantly upgrades Internet Banking, Mobile Banking as well as invests in implementing a methodical Digital Banking project. Especially on the occasion of its 30th anniversary, BAC A BANK has promoted credit incentive programs with extremely competitive interest rates from only 4%/year.
For more information, please visit our website:www.baca-bank.vnor contact Customer Service Center 1800 588 828.