Discuss solutions to improve the operational efficiency of the Intelligent Operations Center (IOC)

On the afternoon of June 14, in Vinh city, the Center for Information and Communication Technology, the Center for Monitoring and Operation of Smart Cities of the North Central provinces, Quang Ngai province and Da Nang city organized the 8th "Cooperation for Development" Program in 2024.

Attending the conference were comrade Le Ba Hung - Member of the Provincial Party Executive Committee, Director of the Department of Information and Communications of Nghe An; representatives of the leaders of the Department of Information and Communications of the provinces.

In recent years, along with provinces and cities across the country in general, the North Central provinces in particular have simultaneously piloted and officially put the Intelligent Operation Center (IOC) into operation.

The Intelligent Operations Center (IOC) has gradually affirmed its effectiveness and role as a focal point for receiving and distributing operational information, effectively performing the tasks of monitoring, operating, and improving the quality of administrative activities to serve the direction and operation of leaders at all levels.

Besides, although many units have deployed and put into use, they have not yet promoted the effectiveness, role, function and tasks of the Intelligent Operation Center (IOC).

This workshop with the theme "Solutions to improve the operational efficiency of the Intelligent Operations Center (IOC)" aims to exchange, share and learn experiences in performing professional tasks.

Create opportunities for cooperation, resource sharing, professional capacity improvement, contributing to promoting the comprehensive development of the Information and Communications industry in the region.

At the same time, this is an opportunity for public service units and digital technology enterprises to exchange and select solutions to help the Department of Information and Communications advise the Provincial People's Committee to make the province's Smart Operation Center operate effectively.

At the workshop, representatives of units and enterprises shared and exchanged initiatives and solutions on information technology applications in State management, especially "Solutions to improve the operational efficiency of the Intelligent Operation Center (IOC)". Specifically: VNPT Nghe An reported on the topic "Digital transformation of the government and solutions to improve the operational efficiency of the Information Command and Operation Center (IOC) in Nghe An province"; Thua Thien Hue Smart Urban Monitoring and Operation Center represented Thua Thien Hue Information - Technology and Communications Center to present on the topic "Improving the efficiency of Hue smart urban service platform".

Thanh Hoa Province's Center for Information and Communication Technology presented a presentation on the topic "Developing and improving the quality and efficiency of the Center for Information and Communication Technology, under the Department of Information and Communication, for the period 2025 - 2030".

Viettel representative presented the topic "Introducing and sharing solutions to improve IOC efficiency through practical implementation experience"; MobiFone representative presented the topic "MobiFone's data center and cloud computing ecosystem meet the needs of smart operations centers".

The conference held the Signing Ceremony of the 9th "Cooperation and Development" Program for the period 2024 - 2025 between technology - information and communication centers.