Vietnam Social Security ranks 3rd among ministries and sectors in digital transformation

In order to facilitate people, in recent times, along with the strong implementation of administrative procedure reform and application of information technology, Vietnam Social Security has focused resources on integrating and expanding the provision of public services to contribute to the modernization of the administrative system, towards e-Government in the fields of Social Insurance and Health Insurance.

Public services of Vietnam Social Security. Photo provided by Social Security

At the 3rd Session of the National Committee on Digital Transformation recently held, the Ministry of Information and Communications reported the Digital Transformation Assessment Index of ministries, ministerial-level agencies, government agencies and centrally run provinces and cities in 2021. Accordingly,Vietnam Social Securityranked 3rd in the ranking of 17 ministries and sectors providing public services, up 1 place compared to the 2020 Digital Transformation Assessment Index (17 ministries and sectors providing public services include: Ministry of Finance; Ministry of Planning and Investment; Vietnam Social Security; State Bank of Vietnam; Ministry of Industry and Trade; Ministry of Information and Communications; Ministry of Natural Resources and Environment; Ministry of Culture, Sports and Tourism; Ministry of Transport; Ministry of Home Affairs; Ministry of Justice; Ministry of Education and Training; Ministry of Health; Ministry of Science and Technology; Ministry of Agriculture and Rural Development; Ministry of Labor - Invalids and Social Affairs; Ministry of Construction).

Chart ranking ministries and sectors. Photo provided by Social Insurance

Specifically, Vietnam Social Security ranked 3rd out of 17 with 0.5747 points. The digital transformation assessment index of ministries and sectors providing public services includes 6 main indexes with 70 component indexes. Of which, Vietnam Social Security has many main indexes with high rankings such as: Digital human resources ranked 1st; Digital transformation activities ranked 2nd and Digital awareness ranked 3rd.

Carrying out the task of building an e-Government towards Digital Government, helping people and businesses reduce time and costs in conducting transactions on Social Insurance and Health Insurance with Social Insurance agencies, Vietnam Social Insurance has reviewed, adjusted and supplemented online public services updated on the Electronic Social Insurance Transaction System. In the first 7 months of 2022, the Electronic Social Insurance Transaction System received nearly 55 million records (accounting for 82.8% of the total number of records received).

In particular, 100% of the industry's public services are implemented at level 4, people and businesses can interact and transact with the Social Insurance agency 24/7 through the Vietnam Social Insurance Public Service Portal, the National Public Service Portal, electronic Social Insurance declaration service providers (I-VAN), and the VssID application - Digital Social Insurance (for individuals).

Carrying out the assigned tasks in Project 06/CP, Vietnam Social Security has completed the connection to use the service "Confirming household information" and deploying the service "Renewing health insurance cards for households with reduced contribution levels" on the Vietnam Social Security Public Service Portal and integrated on the National Public Service Portal.

In order to facilitate units and enterprises in resolving sickness, maternity, and health recovery benefits for employees, Vietnam Social Security has also developed and issued the public service "Resolving sickness, maternity, and health recovery benefits", integrated and provided on the National Public Service Portal and the industry's Public Service Portal, officially applied and implemented from June 15, 2022.

It can be said that, with the 3rd position in the Ranking of Ministries and Sectors providing public services (2021), Vietnam Social Security continues to affirm the determination and efforts of the whole sector in administrative procedure reform, application of information technology, contributing to the construction of e-Government, for the benefit of people and businesses. In the coming time, Vietnam Social Security will continue to make efforts to implement tasks of applying information technology, digital transformation, providing more and more utilities, helping to reduce time and costs, bringing satisfaction to organizations and individuals when participating in transactions with the Social Security agency, contributing to the successful implementation of the national digital transformation goal./.