Vinh City General Hospital thoroughly applies information technology to proactively prevent Covid-19 epidemic

Vinh City General Hospital conducts medical declaration procedures for patients and their relatives. Photo: Duc Anh

Receiving an average of 2,500 outpatients and 700 inpatients every day, always facing a high risk of infection, Vinh General Hospital is therefore ready with plans to promptly respond to epidemics. The hospital carries out the motto of both completing the "mission" of caring for and protecting people's health and taking on the role of "frontline against epidemics".

Master, Doctor, Specialist II Pham Van Son -The Deputy Director of Vinh General Hospital said: “In the face of the complicated epidemic situation, we have determined that the hospital must be truly safe to do a good job of taking care of people's health during this period. If the epidemic attacks the hospital, the consequences will be unpredictable. Therefore, the Hospital always adheres to the criteria of the "Hospital safe in preventing and fighting Covid-19 and acute respiratory infections" criteria set, to proactively implement measures to control, prevent and fight the epidemic."

The hospital has developed complete procedures and plans for epidemic prevention and control and special isolation areas, proactively prepared adequate supplies of drugs, chemicals, and equipment to proactively respond to possible epidemic situations; organized training for medical staff on the process of screening, receiving, and isolating people suspected of being infected with Covid-19 and updated the Covid-19 treatment regimen for all relevant departments.

In addition, communication about the epidemic to the people, patients, patients' relatives and staff is focused. The latest information about the epidemic situation is continuously updated through TV screens installed in departments/rooms along with radio channels, posters, standees, bulletin boards, Facebook, Website... of the hospital.

Good management of patients and their families

These days, despite concerns about the complicated developments of the epidemic, Mr. Nguyen Van Tuyet in Ha Huy Tap ward still chose to visit Vinh General Hospital for chronic sinusitis. He was not only assured of the expertise and dedication of the doctors and nurses, but also because the epidemic prevention work was well done.

“When visiting the hospital, all patients are carefully checked, medical declarations are made in many steps, and many administrative reform solutions are implemented to help shorten waiting time for patients. When being treated here, patients can truly feel secure when receiving effective treatment, while at the same time, their health is taken care of and protected wholeheartedly.”

The hospital strictly implements the "5K" regulations, requiring patients and their families to wear masks, disinfect, keep distance, and declare health information. Photo: Duc Anh

Since the Covid-19 epidemic appeared in our country, Vinh General Hospital has strictly implemented regulations. All people entering the hospital are reminded to comply with "5K", wear masks, disinfect hands quickly, make medical declarations, keep distance, and not gather. The hospital has stopped visiting activities, with a maximum of one family member taking care of each patient.

To ensure safety, the hospital conducts screening, triage, medical control, and epidemiological reporting in four steps: when patients enter the hospital, when patients register for examination, and when patients are examined at clinics and inpatient departments. The hospital uses a remote thermal imaging camera system to check body temperature, ensuring speed and high accuracy. The hospital has also developed a plan to receive, isolate, monitor, and treat cases confirmed to be infected with Covid-19.

Applying IT to improve the effectiveness of epidemic prevention and control

In order to improve the effectiveness of epidemic prevention and reduce the risk of infection in hospitals, Vinh General Hospital has actively promoted the effectiveness of IT applications in the medical examination and treatment process.

People are instructed to scan the QR code to declare their health before going to the hospital. Photo: PV

Accordingly, the hospital propagates on all information channels to guide people to declare their health by scanning QR codes. For people who have scanned the QR code to declare their health before coming to the hospital, they will be arranged to visit through a separate entrance, without having to wait in line to declare their health; helping to reduce waiting time, limit congestion, and minimize inconvenience for people.

The hospital has also deployed the VINH Hospital Application (App) - an application that provides utilities in medical examination and treatment, helping people proactively get a queue number at home, register for home health care services... to visit, examine, and treat at the hospital more conveniently and quickly.

In order to promptly support people in conveniently paying for medical examination and treatment costs, minimizing the time spent gathering and waiting to pay at the cashier, the hospital has deployed a variety of cashless payment applications such as: Payment via App, VN Pay, QR Pay, Vietcombank Ipay, Vietinbank Ipay, money transfer (Internet Banking), e-wallet, POS card swiping, smart medical examination card...

Patients swipe their cards to pay for medical examination and treatment, quickly and conveniently. Photo: PV

The “Home Health Care Service” deployed by the Hospital recently helps people conveniently examine and treat diseases, while also effectively preventing epidemics. Photo: PV

It is known that in the near future, the hospital will deploy the service "Online remote medical examination"; helping patients to be promptly examined and consulted on treatment methods at home; only going directly to the hospital when necessary.

With synchronous and scientific solutions, Vinh General Hospital has been proactively and actively implementing them to ensure on-site safety, maintain the best hospital operations; contributing to the whole country's effective prevention and control of the Covid-19 epidemic./.