BIDV Nghe An: Pioneering bank in digital transformation
(Baonghean.vn) - BIDV Nghe An identifies digital transformation as an inevitable trend, bringing benefits to the whole society, a national development goal, and also a political task in the country's development.
On June 30, 2022, the Prime Minister issued Decision No. 749/QD-TTg approving the "National Digital Transformation Program to 2025, with a vision to 2030", aiming to develop digital government, digital economy, and digital society. Digital transformation makes major changes in the operations of businesses and credit institutions in particular...
In the banking sector, in addition to digitizing banking activities, improving banking competitiveness, and moving towards international practices, digital transformation in the banking sector also contributes greatly to the digital society such as: Cash payments in public administrative procedures; increasing the rate of non-cash transactions; people aged 15 and over have transaction accounts at banks...
In particular, the Project on developing non-cash payments is an important policy of the Government, issued under Decision No. 1813/QD-TTg dated October 28, 2021 of the Prime Minister on approving the Project on developing non-cash payments in Vietnam for the period 2021-2025.
Accompanying the digital transformation policy, with a tradition of more than 66 years of establishment and development, being one of the oldest commercial joint stock bank branches in the area and having made great contributions to the socio-economic development of the province, BIDV Nghe An Branch identifies this as an important task, with profound significance to the socio-economic development of the province. In the period from 2021-2023, BIDV Nghe An is the pioneer bank in implementing digital transformation in the area, in which, priority is given to promoting non-cash payments in Vinh city, focusing on markets, streets, shops, small business households...
Updated with the most advanced banking technologies in the world, BIDV's new generation SmartBanking digital banking application offers users many superior utilities, such as opening a new account right on the application (eKYC) without having to go to the bank counter, withdrawing/transferring money via QR code, paying electricity, water, tuition, hospital fees online...; has brought convenience and safety to people, fully meeting the need for cashless payments to implement the Government's digital society policy.
In October 2023, BIDV Nghe An coordinated with Nghe An Provincial Youth Union to organize the signing ceremony of the cooperation agreement for the program "Youth pioneers in digital transformation and building cashless streets" in the markets and main streets of Vinh city. Youth union members of BIDV Nghe An and Nghe An Provincial Youth Union went to each store to promote, advise on opening accounts, and create QR payment codes for business households.
Through implementation, at cafes, restaurants, shops on the streets and markets, many customers come to shop and enjoy food and drinks instead of having to pay cash through applications on the phone. Ms. Dang Thi Hang - owner of GaBi hot pot restaurant at Vinh Center Commercial Center, said: "I find this model very good and necessary for people to understand and apply when shopping to avoid cases of loss or confusion in returning change...".
BIDV Nghe An's products and services have been enthusiastically received by small traders on streets such as Nguyen Van Cu, Nguyen Sy Sach, Phan Boi Chau, Vinh Center Commercial Center, VRC; Vinh market, Quan Lau market, Vinh Railway Station market... and businesses on central streets. Business households and small traders have seen the importance of cashless payments: It is both convenient and contributes to the socio-economic development of the province.
In addition, in 2023, BIDV Nghe An has coordinated with many units, departments, branches and sectors to deploy many convenient and effective public services. Typically, from July to August 2023, BIDV Nghe An connected with Vinh City Tax Department to coordinate the implementation of the Electronic Payment Gateway, multimedia tax and fee payment on the eTax Mobile application of the General Department of Taxation. BIDV Nghe An officers and tax management officers of the region and locality went to each business household and small trader to promote and advise on tax and fee payment services on the electronic payment gateway. Through the coordination program of the two units, people and business households can look up, pay, and pay taxes, business license fees, non-agricultural land taxes... anytime, anywhere on the eTax Mobile application and BIDV SmartBanking application without having to go to the bank or tax office.
In addition to providing products and services to support the digital transformation process to customers, on September 5, 2023, BIDV put the new Core Banking system into operation. BIDV is ready to provide high-tech products and services to customers, meeting the needs of the 4.0 revolution and the national digital transformation process.
In its operations, BIDV Nghe An identifies digital transformation as an inevitable trend, bringing benefits to the whole society, a national development goal, and also a political task in the country's development.
The BIDV system in general and BIDV Nghe An in particular are proud to contribute to the success of the national digital transformation. With the above positive contributions, for 3 consecutive years (2021-2023), BIDV Nghe An has always been in the top 10 best digital transformation branches of the BIDV system.
