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one-stop shop
News updates related to the one-stop department
New regulations on the organization of One-Stop Departments at ministerial, provincial and communal levels
On June 9, 2025, the Government issued Decree No. 118/2025/ND-CP on implementing administrative procedures under the one-stop shop and inter-connected one-stop shop mechanism at the One-stop Shop Department and the National Public Service Portal.
Current events
Nghe An pilots not accepting paper documents for 65 administrative procedures at the provincial level and 11 districts, cities and towns.
Instead, these procedure records will be received through online public services on the VNeID application or on the National Public Service Portal, the provincial administrative procedure settlement information system.
Mr. Son focuses on administrative procedure reform
Administrative procedure reform (CCTTHC) is one of the key tasks of Anh Son district and to perform well in this field, the district always focuses on reviewing, reducing and simplifying administrative procedures. At the same time, at the One-Stop Department from the District People's Committee to 21/21 communes and towns, all services have been innovated to meet the requirements of people and businesses.
Nghe An will issue the Regulations on organization and operation of One-Stop Departments at all levels in the province.
(Baonghean.vn) - The Regulation will stipulate the contents of the scope of regulation, applicable subjects, and principles of implementing the one-stop and one-stop mechanism to ensure consistency throughout the province.
The provincial administrative reform inspection team requested Quynh Luu district to rectify the operations of the One-Stop-Shop.
(Baonghean.vn) - The inspection team of Nghe An province requested Quynh Luu district to rectify the operation of the One-Stop Department, arrange enough civil servants to receive and handle administrative procedures for people in accordance with regulations.
The Department of Finance responds to voters' opinions on budget allocation to support one-stop shops.
(Baonghean.vn) - According to the Department of Finance, the funding to support officials and civil servants working at the One-Stop-Shop Departments at all levels in the province comes from the State budget, guaranteed according to decentralization, and other legal funding sources according to current regulations.
Nghe An: Timely handling of harassment, negative behavior, and arbitrary establishment of administrative procedures that are not in accordance with regulations
(Baonghean.vn) - This is one of the contents proposed by the Working Group to promote administrative procedure reform, improve the investment and business environment and foreign investment cooperation (Working Group under Decision No. 580/QD-UBND) in implementing key tasks in 2024.
The rate of timely file settlement in Yen Thanh reached 97%.
October 8, 2023 08:31
(Baonghean.vn) - In the first 9 months of 2023, Yen Thanh district processed 97% of records on time. The digitization rate of records of the entire district on the provincial administrative procedure settlement information system reached 46% and is one of the leading units in the whole province.
Staff working at the One-Stop Department in Nghe An receive the highest support of 2 million VND/month.
July 7, 2023 11:27
(Baonghean.vn) - The salary for officers working at the Provincial One-Stop Department is 2 million VND/position/month; at the District level is 1.2 million VND/position/month; and at the Commune One-Stop Department is 700 thousand VND/position/month.
The Standing Committee of Nghe An Provincial Party Committee approved the policy to support cadres, civil servants and public employees working at the One-Stop-Shop Department.
June 28, 2023 17:25
(Baonghean.vn) - On the afternoon of June 28, the Standing Committee of Nghe An Provincial Party Committee continued its regular meeting program for June 2023 under the chairmanship of comrade Thai Thanh Quy - Member of the Party Central Committee, Secretary of the Provincial Party Committee, Head of the Provincial National Assembly Delegation, Chairman of the Provincial People's Council.
Comments on support regime for staff working at one-stop-shop departments at all levels in Nghe An province
April 17, 2023 17:12
(Baonghean.vn) - Building policies and support regimes for cadres, civil servants, public employees, and workers working at one-stop-shop departments at all levels in the province aims to promptly motivate and encourage cadres, civil servants, public employees, and workers at one-stop-shop departments at all levels.
The 'one-stop shop' department of a commune in Quynh Luu (Nghe An) caught fire at night.
April 3, 2023 22:54
(Baonghean.vn) - At around 9:00 p.m. on April 3, 2023, at the Reception and Results Department of Quynh Luong Commune (Quynh Luu), a fire suddenly broke out, causing all related documents and books to be completely burned.
Nghe An proposes support policies for cadres, civil servants and public employees working at the One-Stop Department
March 10, 2023 07:42
(Baonghean.vn) - According to working level, cadres, civil servants, public employees and workers are proposed to be supported from 700,000 VND to 2 million VND/person/month if working at the One-Stop Department.
Nghe An: Continue to improve and enhance the operational efficiency of the Provincial Public Administration Service Center and One-Stop Departments at all levels
January 30, 2023 15:28
(Baonghean.vn) - That is one of the contents of the Report of Working Group 2416 (Working Group established by the Provincial People's Committee under Decision No. 2416/QD-UBND to promote administrative reform, improve the investment and business environment and foreign investment cooperation) on key tasks for February 2023.
Nghe An Social Insurance: Aiming for the satisfaction of people, organizations and businesses
December 30, 2022 12:13
(Baonghean.vn) - In recent times, Nghe An Social Insurance has focused all resources on administrative reform, applying information technology in receiving and handling administrative procedures. Thereby improving work efficiency, reducing time and costs for people.
'Measuring' satisfaction at the One-Stop-Shop Department of the Commune-level Police
September 23, 2022 09:24
(Baonghean.vn) - To promote administrative reform and serve the people, Nghe An Police has deployed the construction of a One-Stop Shop at the Police of communes, wards and towns. This model has been highly effective and has been supported by the people, businesses and local authorities. The Ministry of Public Security also directed the Police of provinces and cities to learn from Nghe An's model to replicate it nationwide.
Temporarily stop receiving and processing records at the One-Stop Department of Nghe An Police
April 1, 2020 17:19
(Baonghean.vn) - The activities of receiving and processing documents of organizations and citizens coming to contact the One-Stop Department of the Provincial Police and the Police of districts, cities and towns will be temporarily suspended from April 1 to April 15, 2020.
Thanh Chuong district needs to create movement in administrative reform at the grassroots level.
September 12, 2019 13:00
(Baonghean.vn) - Checking the results of administrative reform implementation in Thanh Chuong district, Director of the Department of Home Affairs Le Dinh Ly suggested that the locality should pay attention to inspection and supervision to create movement at the grassroots level.
Nghe An: People jostle to make passports and ID cards after Tet
February 11, 2019 15:59
(Baonghean.vn) - On the first working day after Tet, thousands of people flocked to the Immigration Department and the One-Stop Department (Nghe An Provincial Police) to make passports and identity cards.
Administrative reform breakthrough to attract investment
December 31, 2018 08:02
(Baonghean) - To realize investment policies, as well as attract more businesses to the locality, Nghe An has determined to strongly reform administrative procedures. This is considered the "backbone" solution, the key step to improve the business environment and attract investment.
Nghe An: Collecting opinions on satisfaction level at one-stop department
September 18, 2018 11:31
(Baonghean.vn) - Currently, Nghe An province has 23/25 departments and branches; 21/21 districts, cities and towns and 457/480 commune-level units that have implemented the one-stop, one-stop mechanism, and improved administrative reform.
Rectifying limitations at the one-stop shop in Quy Chau and Que Phong districts
May 22, 2018 17:27
(Baonghean.vn) - That is the recommendation of the province's interdisciplinary inspection team on the enforcement of discipline and administrative order in Que Phong and Quy Chau districts.
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