Nghe An Provincial Post Office: Striving to overcome challenges to succeed

In 2022, with a team of professionally trained transaction officers, experienced postmen with good knowledge of the area, Nghe An Provincial Post Office has maintained stable business and contributed to the economic and social development of the province.

In 2022, despite many difficulties, Nghe An Provincial Post Office still maintained stability in service areas, increasingly creating trust with the Party, Government, State, people and society, creating the premise to deploy new services to increase revenue and profits in addition to the 3 main business areas: Postal Delivery - Postal Finance - Media Distribution.

Continue to maintain the position

In 2022, the Covid-19 pandemic is still complicated, the supply chain is broken at many times, and there are impacts from natural disasters and floods, but Nghe An Provincial Post Office still operates stably and continuously. This shows the capacity, responsiveness and readiness of the Post Office when society has unpredictable changes. Whether in the pandemic or in natural disasters and floods, Vietnam Post always moves forward firmly, completing the "dual task" well: Ensuring safe production and business and serving the community in any situation.

Transaction counter at Vinh City Central Post Office. Photo: Lam Tung

Pioneer in the journey of serving the community

With the mission of "serving the community" - not only connecting people with quality, friendly and modern services, Nghe An Provincial Post Office also coordinates well with departments, branches, sectors, and the Provincial Public Administration Service Center to expand public administrative services.

Notably in 2022, Nghe An Provincial Post Office coordinated with the Provincial Police to focus on deploying safe delivery of Citizen Identification Cards and Passports; Coordinated with the People's Committees of districts/towns to receive and safely deliver land records; coordinated with the Department of Justice to receive and safely deliver Criminal Record forms at all service points of the Post Office to the address requested by the people. Nghe An Provincial Post Office not only makes an important contribution to improving the operational efficiency of the One-Stop Department at all levels, creating a breakthrough in administrative reform, saving costs, as well as bringing convenience and practical benefits to the people.

Product display booth at Vinh City Post Office Transaction Center. Photo: Lam Tung

Expanding the area for collecting electricity bills, convenience for people

Receiving the consensus and support of the people in the initial phase of the pilot implementation of electricity bill collection, in 2022, Nghe An Provincial Post Office continued to coordinate with Nghe An Electricity Company to expand the area of ​​electricity bill collection through the Post Office system to 356 wards/communes in 21 districts, towns and Vinh city with a total of 1,735 collection points. The service has brought convenience to customers, easy payment options anytime, anywhere, making payment increasingly flexible, creating comfort, and improving customer service.

Affirming consumer goods distribution brand

In the first months of 2022, when the supply chain of goods was disrupted and essential goods were limited, Nghe An Provincial Post Office deployed goods at all service points with a variety of products, goods and flexible service forms for local people.

Counter for receiving requests for postal delivery at the Provincial Public Administration Service Center. Photo: Lam Tung

Nghe An Provincial Post Office, in any circumstances, is always ready to share the joys and sorrows, promote the industry's tradition of "Loyalty - Courage - Dedication - Creativity - Compassion", develop the Postal industry strongly, serve well public postal services, ensure postal information security and safety, serve the direction and management of information of local authorities, and successfully complete the tasks assigned by Vietnam Post Corporation./.