Digital transformation

Warning about new scam targeting Gmail users

Phan Van Hoa August 6, 2025 14:15

A new scam is targeting Gmail users, starting with just a call from an unknown phone number but can make you lose control of your personal account in just a few minutes.

Scammers are getting more and more sophisticated and are constantly coming up with new ways to steal personal information, especially targeting gullible users. One of the new forms of fraud that is spreading today involves Gmail accounts and it starts very simply, with just a call from an unknown phone number.

Some Gmail users have reported receiving calls from people claiming to be from Google. The caller ID on the phone screen looks similar to official support numbers, making victims more likely to trust them. The caller claims that your Google account is experiencing security issues and needs “urgent action.”

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Illustration photo.

They then offer to send you a code or a link to “reset your account,” which you need to click to log back in. Worryingly, these links are designed to look exactly like the real Google authentication page, but if you follow them, you’re effectively giving the scammer full access to your Gmail account.

Similar attacks have been reported on Apple devices as well as Gmail users. So be careful because Google and other reputable tech companies will never call you directly and ask you to verify your account through strange links. If you encounter a similar situation, it is best to hang up and check your account through official channels.

Google Won't Call You and Here's Why You Should Be Wary

One of the most sophisticated scams today is based on the assumption that users will easily trust a call from a large company like Google. Because, in the minds of many people, Google is a trustworthy "technology giant", and a call from them, even if unexpected, still seems reasonable. However, this is the weakness that scammers are exploiting.

In fact, Google almost never initiates a direct call to individual users about account issues. If there is a problem with Gmail or any other service, the company will usually contact you through an official email or system notification. All processing is also done through pre-established security platforms, such as the account management page or two-factor authentication (2FA).

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In fact, Google almost never proactively calls individual users directly about account issues. Photo: Internet

So if you get a call from someone claiming to be from Google and asking you to click on a link to “protect your account,” be extremely cautious. While these links may seem trustworthy, they could be a gateway for hackers to take over your entire Gmail account.

The advice from cybersecurity experts is simple but effective: hang up immediately, do not provide any information and absolutely do not click on strange links. Instead, check your account yourself through the official Google site and always activate additional layers of protection such as two-factor authentication.

A security expert once said: “Try calling Google or Microsoft and see how hard it is to talk to a real employee. What would you think if someone claiming to be their employee called you first?” The answer is obvious./.

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Warning about new scam targeting Gmail users
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