Warning about consumer loan consulting via Facebook to appropriate money

These subjects asked consumers to pay a processing fee and then "disappeared". When checking information at the company, many people discovered that these subjects were fake.

The Department of Competition and Consumer Protection (Ministry of Industry and Trade) has just announced that this unit has just received information from a number of financial companies and consumers about the situation of impersonating financial companies to appropriate money.

Accordingly, the scammers contacted consumers via Facebook and phone, claiming to be employees of a financial company and advising them on loan application procedures. Then, they provided preferential information about the loan program to convince customers to borrow.

Next, the subjects forged the disbursement contract and debt acknowledgment contract with fake seals, and forged the monthly payment estimate to gain the trust of customers in order to commit fraud. To make customers trust them even more, these people also forged the company's employee cards.

With these fraud cases, financial companies will have no basis to support consumers - Illustration photo.

After requestConsumers pay the application processing fee as instructed and receive the money, these subjects disappear. When the customer checks the information at the company, they discover that the subject impersonated the company to commit fraud.

"In the above cases, financial companies will have no basis to support consumers," the Department of Competition and Consumer Protection emphasized.

To prevent this situation, the Department of Competition and Consumer Protection recommends that consumers should not receive consumer loan advice via social networks or provide personal information on social networks because subjects can take advantage of it to exploit information and commit fraud.

Consumers should also not process their documents at home, but only at the Company's service introduction points. Consumers can refer to this information on the company's website or call center.

"You should receive consulting information from the company's landline or switchboard, and limit receiving consulting information from mobile phone numbers. At the same time, you need to carefully find out whether the company requires original documents or not. In case the company does not require it, but a person claiming to be an employee requests original documents for storage, consumers must be vigilant and need to check the information again," the Department of Competition and Consumer Protection recommends.