Publicly disclose officials, civil servants and public employees for delaying and causing trouble
Deputy Prime Minister Tran Luu Quang directed to strengthen discipline and administrative order, regularly inspect, strictly handle and publicly announce officials, civil servants, public employees, agencies and units that cause delays and inconvenience.

The heads of some agencies have not really paid attention to and resolutely directed administrative procedure reform.
The Government Office has just issued Notice No. 252/TB-VPCP dated June 29, 2023, concluding the conclusion of Deputy Prime Minister Tran Luu Quang at the meeting on administrative procedure reform and improving the effectiveness of policy advice for the Government and the Prime Minister.
According to the Notice, administrative procedure reform still has some shortcomings and limitations such as the heads of some agencies are not really interested and do not give strong direction;
The review, submission and implementation of plans to reduce and simplify regulations related to business activities are still slow (714/1,146 regulations with approved plans for reduction and simplification have not been implemented) and there is no focus on consulting and collecting opinions from associations, businesses and affected subjects when issuing administrative procedures and business regulations;
618/699 administrative procedures have not implemented the decentralization plan; 808/1,146 administrative procedures have not been simplified according to 19 specialized Resolutions on simplifying administrative procedures and citizen papers related to resident management...
The causes of the above-mentioned shortcomings and limitations are that some agencies and units have not yet promoted a sense of responsibility, especially the role of leaders; coordination between agencies and units is still lacking in initiative, closeness, and timeliness; there is still a situation of lingering, local interests of sectors and fields, and a lack of decentralization and delegation of authority.
Choosing administrative regulations and procedures is a barrier to focusing on reform.

Regarding directions and solutions, the Deputy Prime Minister requested to select regulations and administrative procedures that are barriers to focus on reform, focusing on prioritizing urgent issues that need to be resolved, especially the reduction and simplification of regulations and administrative procedures on investment, business and administrative procedures in sectors and fields directly related to people and businesses such as: construction, real estate, tax, customs, electricity, energy, production, agricultural processing, import and export, education and training, healthcare, etc.
Conduct regular meetings and direct work between Government leaders, the Administrative Procedure Reform Working Group, the Government Office and ministries, branches, localities, and business associations to identify difficulties and obstacles and promptly remove them, promoting implementation;
Urge the implementation of approved reduction, simplification and decentralization plans, focusing initially on 714 regulations with approved reduction and simplification plans that have not been implemented, 618 administrative procedures with approved decentralization plans that have not been implemented, 808 administrative procedures related to citizen papers that have not been simplified according to 19 specialized Resolutions and the reduction and simplification of internal administrative procedures at ministries, agencies and localities.
Strictly implement full and accurate disclosure of information on administrative procedures on the National Database.
Regarding specific tasks, the Deputy Prime Minister requested ministries, branches and localities to immediately review, reduce and simplify regulations and administrative procedures (including internal administrative procedures and decentralization and authorization in handling administrative procedures) related to investment, production, business activities and people's lives, especially regulations and administrative procedures under the direction of the Government's leaders in Official Dispatch No. 547/TTg-KSTT dated June 15, 2023.
Strictly implement the announcement, public disclosure, transparency, completeness, accuracy and timeliness of information on administrative procedures on the National Database on Administrative Procedures and receive and handle feedback and recommendations from individuals and organizations on regulations and administrative acts on the National Public Service Portal.
Conduct assessment of service quality for people and businesses in handling administrative procedures and providing public services based on data on the National Public Service Portal; strengthen administrative discipline and order, regularly inspect, strictly handle and announce and publicize officials, civil servants, public employees, agencies and units that cause delays and inconvenience.
The Ministry of Justice, the legal organizations under ministries, ministerial-level agencies, and the Departments of Justice under the People's Committees of provinces and centrally-run cities shall further strengthen the appraisal of administrative procedure regulations in proposals, projects, and draft legal documents to ensure that only administrative procedures that are truly necessary, reasonable, legal, and have the lowest compliance costs are issued.
The Ministry of Home Affairs, based on the review of ministries, branches and localities, shall preside over and coordinate with the Government Office and relevant ministries and agencies to synthesize and review and propose a plan to perfect inter-sectoral coordination organizations, including the Prime Minister's policy advisory group. The submission date is July 2023.
Submit to the Prime Minister the establishment of the Prime Minister's Working Group on administrative procedure reform
The announcement also stated that the Government Office shall preside over and coordinate with relevant ministries and agencies to develop and submit to the Prime Minister for promulgation a key administrative procedure reform plan from now until December 31, 2023 to focus on reducing, simplifying and improving the quality of regulations and administrative procedures (including internal administrative procedures, decentralization, authorization in handling administrative procedures and administrative procedures related to citizen papers), in which specific responsibilities are assigned to each agency, with quantified results and specific products, and submitted to the Prime Minister in July 2023.
Submit to the Prime Minister the establishment of the Prime Minister's Administrative Procedure Reform Working Group consisting of 10-12 members, with the Deputy Prime Minister as Head of the Group, the Minister, Head of the Government Office as Permanent Deputy Head, the Minister of Home Affairs as Deputy Head, the Deputy Minister of Public Security - Permanent Deputy Head of the Working Group implementing Project 06 as Deputy Head, leaders of a number of ministries and agencies as members and the Director of the Department of Administrative Procedure Control as Permanent Member.
The working group is responsible for directing, inspecting, and urging the implementation of Programs, Plans, and Projects on administrative procedure reform; administrative discipline; and identifying difficulties and obstacles, promptly removing them, and promoting implementation, focusing initially on reduction, simplification, and decentralization plans that have been approved but not yet implemented.
At the same time, upgrade the National Database on Administrative Procedures to update, publicly monitor and evaluate internal administrative procedures and administrative procedures at 4 levels of government. To be completed in the third quarter of 2023.