Nghe An Electricity Company actively deploys digital transformation applications

In order to promptly respond to the digital transformation roadmap of the Electricity industry, Nghe An Electricity Company has been actively implementing the digital transformation roadmap in production and business activities to bring the highest economic efficiency.

Nghe An Electricity Company Office thoroughly applies the E-Office program. 100% of documents issued with digital signatures.

Since 2009, digital transformation has been deployed in the office operations of Nghe An Electricity Company, meeting the requirements of upgrading the electronic office system (E-Office) along with increasing the application of online meeting platforms, sharing reporting documents on the internal portal, retrieving data via QR codes... has contributed significantly to management and administration, administrative reform, saving time and cutting costs.

The deployment of E-office of Nghe An Electricity Company has marked the shift from the traditional management model to the online management model as a premise for the process of Digital Transformation of enterprises. E-office is a software that fully integrates applications to serve the needs of management, processing work records, exchanging information, internal operations, creating and managing documents, official dispatches, reports... with the aim of replacing and modernizing traditional information management methods.

Starting with the E-Office program with not many utilities, mainly tracking incoming and outgoing documents as scanned paper files. Up to now, Nghe An Electricity Company is using E-Office version 3.0, the software integrates quite a lot of applications to serve the needs of management, processing work records, exchanging information, operating operations, creating, managing and storing documents, reports...

All affiliated units and functional departments of Nghe An Electricity Company fully exploit the E-Office 3.0 utility.

Compared to the traditional office operation method, E-Office 3.0 provides a centralized management system that can easily look up and search for documents related to work, perform digital signature and issue electronic documents, open and store files on the network, etc., thereby helping to improve work efficiency, save time in circulating, issuing and storing documents. Managers can easily arrange work as well as remind and urge to give opinions on each content, so work progress is closely monitored, all information is transmitted quickly and promptly.

Recognizing the effectiveness of the digital office management system, the leaders of Nghe An Power Company thoroughly informed all affiliated units and functional departments to maximize the utility of E-Office 3.0. Up to now, the Company has implemented 100% digital issuance for outgoing and internal documents, except for documents that are required to be signed in paper according to the regulations on office work of Vietnam Electricity Group (EVN) in Decision No. 333/QD-EVN dated March 9, 2020; registered work schedules, vehicle usage schedules; created a complete and accurate document catalog, determined the retention time to submit documents for storage through the Company's E-Office system.

Nghe An Electricity Company applies high technology, hot repair Hotline to reduce power outage time for customers, improve power supply reliability.

According to statistics from the Company Office, in 2020, the agency's E-Office system processed 7,862 incoming documents, 10,958 outgoing documents and 466 electronic work files created and submitted to the agency's archives. From the beginning of the year to July 2021, the agency's E-Office system processed 6,053 incoming documents, 6,048 outgoing documents and 401 electronic file categories were created. This is a fairly large volume of documents and files circulated, issued and stored in digital form, the number of paperless archived documents and files increased year after year.

According to the Office Digital Transformation Plan for the period 2021-2025, Nghe An Power Company continues to promote digital transformation awareness communication among employees of the entire unit; complete the review and construction of work flowcharts, develop documents describing the electronic payment process flow applicable to regular activities;... The Company also completed 100% of self-screening, arrangement, classification and complete editing of backlog archived documents, 100% of files were digitized, 100% of edited paper files were digitized (except confidential and specific).

Digital transformation in production and business activities is taking place strongly at Nghe An Electricity Company. With the deployment of applications based on artificial intelligence, it helps to significantly improve labor productivity, work efficiency and cost savings. In particular, it increasingly improves reliability, bringing customers the best service./.