Crystal Bay Hospitality: A vibrant destination operator 12 months a year

No low season

In a year of sluggish Vietnamese tourism market, resortsCrystal Bay Hospitalityoperations and management are still bustling with tourists coming to relax and experience new services.

Behind the wonderful experience of visitors is the management and operation brand Crystal Bay Hospitality.

Cam Ranh Riviera Beach Resort & Spa (Riviera) is the first 5-star resort in Bai Dai, Cam Ranh (Khanh Hoa) of Crystal Bay Group. Under the management and operation of Crystal Bay Hospitality, since 2013, Riviera has become a favorite destination for tourists.

Since resuming operations last May after the domestic tourism market opened, the flexibility in adjusting products and shifting strategies to serve domestic guests instead of foreign guests has brought success to Crystal Bay Hospitality. Cam Ranh Riviera always achieves a room occupancy rate of over 90% with 30% of international visitors returning.

Inheriting more than 20 years of travel experience from the parent corporation, listening and turning tourists' wishes into reality through a series of flexible services and products,Crystal Bay Hospitalitydesigned a vibrant and unique schedule for adults and children lasting from 9am to 10pm. International animators enthusiastically guide visitors to immerse themselves in a series of endless fun and entertainment activities such as: zumba, beach volleyball, water aerobics, yoga... filled with excited smiles and lively music.

Understanding customer psychology and development trends of the tourism industry creates success for Crystal Bay Hospitality.

In addition to the strength of experience that attracts returning guests, Crystal Bay Hospitality turns the challenge of filling rooms into an advantage thanks to the strength of Crystal Bay Group's large international guest stream.

In 2019,Crystal BayThrough the activities of its member companies, nearly half a million international visitors have been welcomed, with two key markets being Russia and South Korea. 18 charter planes have been used, welcoming visitors to nearly 4.5 million room nights in hotels and resorts throughout Nha Trang, Phan Thiet, Phu Quoc, etc.

The strong support platform from the parent corporation has helped Crystal Bay Hospitality be proactive with the demand for guest flow and the projects operated by this management unit all achieve very high room occupancy rates, even standing outside the ups and downs of the general market.

As soon as the foreign tourist market was closed due to the Covid-19 pandemic, Crystal Bay Hospitality quickly and flexibly adjusted its service package for Vietnamese guests. With attractive policies that increase many benefits for tourists, focusing on the tourist experience, Crystal Bay Hospitality has conquered the domestic tourist flow with an average room occupancy rate of 70 - 90%.

Each project is a vibrant destination

Instead of hiring foreign partners, Crystal Bay Group has chosen its own path: self-managing and operating its international destinations through the Crystal Bay Hospitality management brand. With a differentiation strategy of sincerity and dedication, Crystal Bay Hospitality has fully met the experience needs of each tourist with an All Inclusive package service. Tourists have all their needs met in one place, with peace of mind about their vacation budget without having to worry about additional costs.

Cam Ranh Riviera Beach Resort & Spa is always filled with laughter from visitors.

From the airport to the hotel, the resort's car and staff will pick up and drop off guests for free. Free drinks are always served at the bars. Every day, after playing and swimming, the "gods" will have a light meal, enjoying delicious pizza, sausages, and french fries. For groups of tourists who like to visit and shop,Crystal Bay HospitalityA free daily shuttle bus is available to downtown areas.

In addition to the All Inclusive service, Crystal Bay Group and its partners create a tourism ecosystem with entertainment - resort complexes trending All - in - one with the 5-star ApartHotel model. Turning each visitor's trip into an exciting and loving experience, from relaxation, entertainment, shopping, ... are all taken care of with care.

In the future, when the SunBay Park Hotel & Resort Phan Rang beach resort and entertainment complex comes into operation, the system of 60% of the space with 101 large-scale 5-star facilities will continue the journey of tourists' experiences. A series of items are built such as: sea sports and entertainment complex, high-tech sea interactive entertainment area - Interactive Sea, theme park, cinema, restaurant system, ... bringing rich experiences, filling beautiful memories every time tourists come to Ninh Thuan.

SunBay Park Hotel & Resort Phan Rang - an attractive destination with a chain of 5-star international standard amenities.

At Sailing Bay Ninh Chu, Crystal Bay devoted a lot of effort to building the world's top 3 snow house, bringing visitors the experience of European-style snowfall for the first time right in the desert.

Sailing Bay Ninh Chu will be the convergence of four seasons in the world of continental-scale entertainment and sea resorts.

Not only in Ninh Thuan, Crystal Bay Hospitality will receive and quickly fill rooms at many new international-scale projects being built by Crystal Bay Group in Nha Trang (Khanh Hoa), Van Don (Quang Ninh), Da Lat (Lam Dong). With the strategic product "One vacation, many heritage sites", charter flights will take tourists to experience the ancient, mossy Cham Towers associated with the Cham culture of Nha Trang -Ninh Thuan- Binh Thuan and the majesty of Ha Long Bay.

From the success of resorts without low season, Crystal Bay Hospitality has been gradually affirming its position in the hotel management market, while contributing to making the image and quality of Vietnamese resort tourism leave an impression in the eyes of tourists. WithCrystal Bay Hospitality, each trip of tourists will be taken care of wholeheartedly, each destination will be filled with joy, full of beautiful memories.